Quin Systems for Print register

Rotary Cutter / Quin PTS Print Register Modification
1. Machine Details
What is the machine manufacturer and model?
What version of Quin PTS and QMotion1 is installed?
Are there any other PLCs, HMIs, or motion controllers involved?
2. Current Issue
What is the exact problem with the print register system?
When did the issue first appear?
Is the machine currently running, or is production stopped?
Does the issue occur:
At all speeds?
Only at high speed?
Only on specific products?
3. Required Outcome
What behaviour needs to be changed?
Is this a fault repair or a requested machine improvement?
What registration accuracy is required (mm tolerance)?
4. Available Documentation
Do you have:
PTS source/project files?
QMotion1 project files?
Electrical drawings?
Machine manuals?
Servo parameter backups?
Are current backups available?
5. Hardware Information
What print mark sensor is fitted?
What encoder system is used?
Have any hardware components recently been replaced or upgraded?
6. Previous Work
Has anyone already attempted to modify the register system?
Have any changes been made to the original machine software?
7. Access & Testing
Is remote access available?
Can testing be carried out during production?
Will an operator or maintenance engineer be available during support?
8. Commercial & Scheduling
Where is the machine located?
What is the target completion date?
Is there an approved budget for the work?
Is this expected to be:
Fault diagnosis
Software modification
Full redesign of the register system
Requested Files

Please send:

Current PTS project
Current QMotion1 project
Electrical drawings
Machine manuals
Fault photos/videos
Screenshots of any alarms or registration errors
Final Qualification Question

"Before I provide a quotation, can you confirm whether the requirement is to diagnose an unknown issue, modify existing register functionality, or implement a completely new print registration method?"

Hi Keith, could you explain exactly what needs changing in the print register system, and whether the work can be tested remotely with someone at the machine?