Quality Control

I have a telesales team who generate leads for loft and cavity insulation & Solar PV.

To enable me to spend more time booking appointments, rather than filtering out poorly qualified leads, I am looking for someone who can perform QC on the leads - It's just a case of confirm details the customer has already provided.

There wouldn't really be any real volume to begin with, although I am constantly expanding things.

Initially there would probably be around 250 customers to contact a week, important factors for me are price and obviously speed of contact - If a lead is left for 1-2 days it will go cold.