I need calls to warm leads for sending e-Pack
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Post a project like this3456
£50(approx. $62)
- Posted:
- Proposals: 4
- Remote
- #602189
- Awarded
Description
Experience Level: Intermediate
Estimated project duration: less than 1 week
We have a data set of 50 customers who have completed an online lifestyle survey and have indicated their willingness to be contacted by our company. Surveys were completed within the last 45 days.
The service we provide is to obtain compensation from airlines for customers who have had their airline flights cancelled/delayed for more than 2 hours in the last 7 years.
The task on the call is to:
1. Confirm that the customer does in fact want to go forward to try to get compensation
2. Get the customer to provide the information required on a claim form
3. Send out an e-Pack to customer (through Adobe Echosign)
4. Get a commitment from the customer on when the pack will be signed, and when a follow up call should be made if pack not signed
5. Have all calls recorded
We have access to a larger data set, so a good conversion could see more add-on work provided. Also, there is a possibility of including add-on payments for future jobs based on full conversion
*Script will be provided, but happy for input to be made on improving script if necessary*
*FAQs will be provided*
The service we provide is to obtain compensation from airlines for customers who have had their airline flights cancelled/delayed for more than 2 hours in the last 7 years.
The task on the call is to:
1. Confirm that the customer does in fact want to go forward to try to get compensation
2. Get the customer to provide the information required on a claim form
3. Send out an e-Pack to customer (through Adobe Echosign)
4. Get a commitment from the customer on when the pack will be signed, and when a follow up call should be made if pack not signed
5. Have all calls recorded
We have access to a larger data set, so a good conversion could see more add-on work provided. Also, there is a possibility of including add-on payments for future jobs based on full conversion
*Script will be provided, but happy for input to be made on improving script if necessary*
*FAQs will be provided*
Tunde I.
100% (13)Projects Completed
16
Freelancers worked with
17
Projects awarded
33%
Last project
28 Sep 2017
United Kingdom
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