Freelance Lead Qualification – First Contact Calls (UK, Remote)

Project Description

We are a clinical-led Pilates education company delivering professional Pilates teacher training programmes. We generate enquiries via Facebook ads and are looking for a UK-based freelancer to support us with first-contact conversations for new leads.

Our Facebook lead forms collect very limited information, so this role is focused on speaking with people directly to understand their motivation, expectations and suitability before they progress further.

This is not a hard sales role.
It is a conversation-led, qualification-focused project.

What the Project Involves

You will be responsible for:

Contacting new enquiries by phone

Clearly and honestly explaining the nature of our teacher training

Asking a short set of guided qualification questions (provided)

Categorising each lead as:

Ready to progress

Interested but needs nurturing

Not suitable at this stage

Keeping clear notes on outcomes

Current Workload

Initial list of approximately 70 existing leads to qualify

Ongoing volume of 20–30 new leads per week from ads

Flexible scheduling – calls can be made during agreed UK-friendly hours

What We’re Looking For

UK-based freelancer

Confident, warm and professional phone manner

Strong listening and questioning skills

Comfortable discussing education and training pathways

Organised and reliable with follow-up

Full guidance, scripts and qualification criteria will be provided.

Deliverables

All assigned leads contacted

Each lead clearly categorised with notes

Suitable candidates flagged for progression