Managed Services Coordinator - IT sector

To work together with other members of the Managed Services Team, providing proactive high quality support to a variety of clients. Working closely with the Managed Services Manager, the role will include providing resource progress and scheduling support, including continuous communications with the client, reviewing existing processes and procedures, and ensuring operational performance against agreed targets and costs. The post holder will respond to both customer and internal needs, provide an innovative solution and look to provide further opportunities for added value including ad hoc project work as required