Experienced telemarketer to arrange appointments

Job description: Telesales Marketer
As a telesales marketer, you'll be contacting potential customers by telephone. Your job is to introduce the product, get appointments for our Sales Reps, persuade them to buy your company's services, or at least accept a trial. You may also carry out market research.
You will be on the phone making outgoing calls based on a script.
During each phone call, you will be required to:
• Describe the product benefits and any special offers.
• Give advice about how these may benefit customers personally.
• Persuade customers to accept a trial period or a visit from a sales representative (appointment).
• Gather and document information about the customer.
• Enter your notes into a computer, including dates for appointments and/or follow up calls.
• Take Customer orders and arrange for service activation delivery and invoices to be sent.
The work is fast paced and detailed, and you will only have a short amount of time to build rapport with customers and explain the features and benefits of the product.
Hours and Environment
You will work about 8 hours a day, 32 hour/week, but as our prospect’s businesses remain open at weekends and in the evenings, the ability to manage time and reach our prospects is key. .
You'll be expected to have phone (Landline) and Pc with internet access.
Skills and Interests
To be our telesales marketer you will need:
• Excellent communication and listening skills
• A polite, confident and friendly manner
• Initiative
• To enjoy working with customers and building relationships.
• A positive attitude.
• Flexibility and quick thinking.
• Perseverance and the ability to respect customers' answers.
• Good knowledge about all the company's products and services.
• To be well-organised and thorough, even under pressure.
• To enjoy working within a target-driven environment.
• To understand and comply with the legislation relating to direct marketing.
Targets
We envisage the successful candidate getting through between 500 – 1000 leads, with a success rate of 20% appointments booked.
Pricing
In your bid please let us know how long it will take to get through between 500 -1000 leads and what your price is for appoints booked and calls made.