Magento Problem with Paypal (Orders Remain as Payment Pending - not Processed)
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Description
Experience Level: Entry
We have Magento installed as our shopping cart on three websites. An order confirmation email is generated when the order is "Processed". We have discovered that approximately 10% of our orders are appearing as "Payment Pending" when we have received the money by Paypal or Moneybookers. This means the order confirmation email is not generated and the customer does not receive their order.
I would like to know if this is a common problem and whether it can be fixed.
Thanks
Richard
I would like to know if this is a common problem and whether it can be fixed.
Thanks
Richard
Richard L.
99% (20)Projects Completed
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Freelancers worked with
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Projects awarded
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Last project
24 May 2017
United Kingdom
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