customers Service

we seek for excellent service for our customers. You will be part of a team that goes the extra mile to make people happy with dedication, integrity and a fierce work ethic.

Duties/Responsibilities:

• Able to work part time (20-36 hours per week, heaviest when hot and cold)
• Answers incoming telephone calls, manages phone systems, including directing calls to appropriate personnel.
• Assists Service Dispatch department
• Coordinates appointments for team members.
• Sets up estimates with customers
• Works with customers to solve problems in four departments
• Completes data entry and research daily
• Completes project work for managers
• Performs customer surveys
• Composes and types routine correspondence
• Greets visitors
• Prepares outgoing e-mail and faxes
• Orders and maintains supplies, and arranges for equipment maintenance

Job Requirements:

• A minimum of min 1 years previous experience handling busy service dispatcher, receptionist, and/or administrative assistant responsibilities for a small to medium size company.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. Four year college degree preferred.
• Professional etiquette and knowledge of receptionist role in answering heavy phones in an articulate, courteous, professional and friendly manner.
• Ability to handle clients and guests on site in a professional manner.
• Strong grammar, proofreading and spelling skills required.
• Proficient level using Word (can type 40 wpm or faster)
• Strong Excel ability is a must including Mail Merge experience
• Ability to meet deadlines and multi-task in an efficient manner.
• Previous experience using fax, copy and office machines
• Able to work independently with excellent time management skills
• Flexibility to run short errands (i.e. drive to post office/bank once a week)
• Naturally organized, neat, self directed and detail oriented, team player
• Appreciation of humor

Please submit COVER LETTER, resume and salary history/expectations