I have spoken to the hosting company and they have said the cause of the issue is due to php scripts not closing and this may be because of malware or some bad code somewhere. The hosting company has said that this is all the details they are able to give me. Ie they cannot tell me the path of the files or if it is coming from any plugins etc.
Me and the developer have searched the site and we found some malware files and removed, I restarted the server and the CPU went down, however it has gradually gone back to 100%.
I need someone who can completely fix this issue so that it does not come back. Before this issue the CPU was about 10%. I would like to get back to around that area.
Please remember, the hosting company have provided me with all the help they can so I cannot go back to them for any more requests
Ellis C.100% (23)
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Hello Ellis ,
Hope this message finds you well!
could you please share your website link to review ?
Awaiting your response.
Many thanks for the invitation to your job. Can you please provide a link to your website so I can investigate before submitting a proposal?
Hi Ellis can I get a link to your website, I think I know what it is just need to confirm
i dont think this would require a proposal but does your site cache a lot to the CPU rather than a file??