Level 1 / 2 IT Support engineer

We are looking for a level 1 to level 2 tech that can be available to work either UK or USA Hours (GMT -6)

We are looking for UK or US applicants as answering the phone is a must.

This role may start as a part time role but can lead in to a full time role.

Your role will include the following

- Answering support calls
- Answering support tickets
- escalating tickets to level 2+
- Various other IT related tasks

You will be working with

Microsoft Windows 10/11
Microsoft Server 2019/2022
Active Directory
Print Management
Telecoms (VoIP)
Hyper V / VMWARE
Routers/Firewalls/Switches/Access Points
and other Various IT related services.

Basic experience is required, Training will be provided.

Although this is a remote role. we will only be considering applicants either based in the UK or the US

We are also looking for techs that can drive and bonus points if your in the Essex/London and surrounding areas.

Please send us your relevant experience, Location, Hourly/Daily Rate and your preferred time zone (GMT or GMT -6)
Successful applicants will need to sign an NDA and a non compete.