Coaching Over a 3 Month Period to Deliver Operational Project in a Call Centre
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- Posted:
- Proposals: 5
- Remote
- #528087
- Awarded
Description
Experience Level: Intermediate
General information for the business: General Project Work Planning and Implementation
Description of support work: I am in need of developing my ability to delivery medium size tasks in a call centre environment.
I have to a workshop across a group of 10 Team Managers and then across a contact centre consisting of about 100 people and need to develop these skills very quickly.
I am also a contributor to a few other projects and need to be in a position to contribute positively one is a bonus project another is an NPS project, and a Rant and Rave project to name a few.
What I need is a sounding board, someone in whom I can have an honest conversation about 2 times a week and be available via email to play with ideas and the like.
Any other questions so that you can formulate a cost structure.
Having not had a position like this before in an organisation, I am in need of some development.
Any other questions?
Extra notes:
Description of support work: I am in need of developing my ability to delivery medium size tasks in a call centre environment.
I have to a workshop across a group of 10 Team Managers and then across a contact centre consisting of about 100 people and need to develop these skills very quickly.
I am also a contributor to a few other projects and need to be in a position to contribute positively one is a bonus project another is an NPS project, and a Rant and Rave project to name a few.
What I need is a sounding board, someone in whom I can have an honest conversation about 2 times a week and be available via email to play with ideas and the like.
Any other questions so that you can formulate a cost structure.
Having not had a position like this before in an organisation, I am in need of some development.
Any other questions?
Extra notes:
David B.
96% (110)Projects Completed
92
Freelancers worked with
80
Projects awarded
34%
Last project
30 Mar 2024
United Kingdom
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