
B2B research operator for five 30-minute SaaS interviews
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Post a project like this28
£130(approx. $174)
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- Proposals: 11
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Description
Experience Level: Entry
Estimated project duration: 1 - 2 weeks
CapitalOS Research requires one independent B2B qualitative research operator to conduct five scheduled 30-minute interviews with pre-screened SaaS Revenue Operations, renewal and Customer Success leaders.
Participants will be recruited, screened, scheduled and paid through Respondent. All participant communication must remain on Respondent.
Scope (maximum five hours):
• 0.5 hour protocol onboarding and dry run.
• Five 30-minute remote interviews.
• Immediate completion of the supplied 21-field structured note record after each session, plus a protocol-deviation log.
• 0.5 hour evidence handoff and completeness check.
The operator must follow the supplied frozen nine-step interview script and capture schema exactly. Typed notes only: no audio or video recording, transcription or session export. No pitching, selling, negotiating, off-platform contact, participant recontact, customer names, personal data, confidential commercial data, contracts, screenshots or live-system access.
Requirements:
• Documented experience conducting moderated B2B qualitative interviews.
• Fluent professional English and availability to complete all five sessions within 14 days.
• Independent, with no financial interest in this opportunity.
• Not currently selling or advising on customer-success, renewal-intelligence or revenue-intelligence software.
Deliverables:
• Five complete anonymised structured interview records.
• One protocol-deviation log.
• One evidence-completeness handoff.
This is evidence collection only. CapitalOS performs all synthesis and threshold analysis.
Commercial boundary: fixed price shown is the working service budget. Total client cost, including all marketplace fees and taxes, must remain within £150. No extras, scope expansion or work beyond five hours without a separate decision.
In your proposal, describe comparable moderated B2B interviews, confirm the conflict-of-interest restriction, confirm acceptance of the no-recording/data-minimisation rules and state your availability for the next 14 days.
Participants will be recruited, screened, scheduled and paid through Respondent. All participant communication must remain on Respondent.
Scope (maximum five hours):
• 0.5 hour protocol onboarding and dry run.
• Five 30-minute remote interviews.
• Immediate completion of the supplied 21-field structured note record after each session, plus a protocol-deviation log.
• 0.5 hour evidence handoff and completeness check.
The operator must follow the supplied frozen nine-step interview script and capture schema exactly. Typed notes only: no audio or video recording, transcription or session export. No pitching, selling, negotiating, off-platform contact, participant recontact, customer names, personal data, confidential commercial data, contracts, screenshots or live-system access.
Requirements:
• Documented experience conducting moderated B2B qualitative interviews.
• Fluent professional English and availability to complete all five sessions within 14 days.
• Independent, with no financial interest in this opportunity.
• Not currently selling or advising on customer-success, renewal-intelligence or revenue-intelligence software.
Deliverables:
• Five complete anonymised structured interview records.
• One protocol-deviation log.
• One evidence-completeness handoff.
This is evidence collection only. CapitalOS performs all synthesis and threshold analysis.
Commercial boundary: fixed price shown is the working service budget. Total client cost, including all marketplace fees and taxes, must remain within £150. No extras, scope expansion or work beyond five hours without a separate decision.
In your proposal, describe comparable moderated B2B interviews, confirm the conflict-of-interest restriction, confirm acceptance of the no-recording/data-minimisation rules and state your availability for the next 14 days.
Richard R.
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3 Oct 2026
United Kingdom
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Are these interviews to take place within GMT timelines Richard?
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Have the 5 respondents already agreed to a time and date? When are those scheduled for? What happens if they don't come through? The £150 maximum to include all VAT and fees equates to around £20 an hour ex VAT and fees, that is not going to get you someone experienced and qualified.
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