Telephone support and booking appointments.

we are an insulation company and approved to work in government funding scheme, we are receiving 15-30 leads per day. The leads we are getting online mainly customers are looking whether they qualified under funding scheme. Before we speak to the customer we need to check whether the property suitable for insulation work ( most jobs we can check online within 30sec). then we check customer qualified to funding scheme by asking questions from them if they do not qualify, we offer them our latest prices if they happy to get done that without funding. 10% of lead qualify for funding and all other leads need to convince to pay for the installation so sales side involve also when booking the jobs. normally it takes 2-3 hours per day for Monday to Thursday.

we will provide ip phone software you can downloadable to your computer and call through that.

native English speaker and based in UK only