Part time help with property portfolio

Project Title: Freelance Property Administrator / VA – Part-Time & Ad Hoc (10–15 hrs/month)

​About the Role

We are looking for an experienced, UK-based property administrator to provide ad-hoc support for a well-established portfolio of 16 properties (12 single-family buy-to-lets in Doncaster and 4 HMOs across Doncaster and Plymouth).

​The workload is low-volume and highly flexible, averaging 10 to 15 hours per month. This role is ideal for an experienced freelancer who already manages other clients and can seamlessly integrate a few odd calls and administrative tasks into their existing working week.

​Key Responsibilities

​Compliance Tracking: Monitor renewals and organize upcoming EPCs and Gas Safety Certificates to ensure the portfolio remains strictly compliant. ​Tenant Communication: Field occasional, ad-hoc phone calls or messages from tenants regarding property issues. ​Maintenance Coordination: Dispatch and coordinate general maintenance calls. You will be supported by our existing "Care Club" cover and a roster of pre-established local trades. ​Process Improvement: Work alongside us as we build in and integrate new AI assistance tools to streamline portfolio management and reduce manual admin.

​The Ideal Candidate

​Has proven experience in UK property management, lettings administration, or HMO compliance. ​Is highly organized and proactive about tracking compliance deadlines. ​Possesses a professional phone manner for ad-hoc tenant interactions. ​Is comfortable working flexibly and managing small tasks as they arise, rather than requiring rigid, set daily hours. ​Is tech-savvy and open to utilizing AI tools to improve workflow efficiency.

​Budget & Terms

​Hours: Estimated 10–15 hours per month. ​Rate: £20+ per hour (dependent on experience). ​Location: Remote (UK-based required for local property knowledge).