Phoenix - Your AI AssistantASP Classic Ecommerce Shop Checkout Issues
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- #307396
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Description
Experience Level: Intermediate
I'm having with www.ijpdesign.com regarding payments - they are having issues at checkout....
I get the following error message at the checkout:
---
CDO.Message.1 error '80040213'
The transport failed to connect to the server.
/shop/OrderComplete.asp, line 198
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This is happening on both paypal and card transactions.
They appear to have received payment for almost all of the unpaid orders on the CMS but i think due to the error at checkout the CMS is marked as unpaid and i'm guessing the customer is getting no email confirmation just an error. The CMS should mark as paid and the customer and IJP should get an email conformation for the order not an error code as above.
I get the following error message at the checkout:
---
CDO.Message.1 error '80040213'
The transport failed to connect to the server.
/shop/OrderComplete.asp, line 198
---
This is happening on both paypal and card transactions.
They appear to have received payment for almost all of the unpaid orders on the CMS but i think due to the error at checkout the CMS is marked as unpaid and i'm guessing the customer is getting no email confirmation just an error. The CMS should mark as paid and the customer and IJP should get an email conformation for the order not an error code as above.
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