7 Ways to Prepare Your Business for a Successful Christmas Season Starting Now

The Christmas season is one of the busiest times of the year for many businesses, and getting ready early can make a huge difference. Whether you’re looking to attract more customers, manage operations smoothly, or boost your brand’s online presence, taking action now can help you be fully prepared by December. Here are some essential steps you can take to get your business Christmas-ready—and how freelancers on PeoplePerHour can help with the workload!

1. Create and Schedule Your Christmas Content

Planning content in advance for social media, email newsletters, and your website allows you to focus on serving your customers during the Christmas rush. Here’s how to approach it:

  • Christmas Promotions: If you’ll be running Christmas specials or discounts, start designing your graphics, social posts, and email campaigns now. This will ensure you have a cohesive marketing message across all platforms.
  • Content Calendar: Map out a content calendar that covers December, from Christmas tips and gift guides to announcements and engagement posts. Freelance content creators on PeoplePerHour can help you plan, design, and write all your Christmas content.
  • Festive Imagery and Videos: Boost your engagement with themed visuals and videos. You can hire a freelancer for photo or video editing to give your brand a festive touch, making your content stand out to customers looking for Christmas deals.

2. Update Your Opening Hours and Contact Information

Make sure your customers know your Christmas hours by updating your business profiles on Google My Business, social media, and your website. Displaying this information helps you stay connected with customers and avoids confusion.

  • Update Google My Business: Christmas hours can be set in advance on Google, so customers can easily check when you’ll be open.
  • Christmas Contact Details: If you have special support hours or alternate contact numbers during December, be sure to update those on your website and in your automated replies.
  • Freelancer Support: If you’re short on time, hire a virtual assistant on PeoplePerHour who can manage these updates for you across all platforms.

3. Stock Up and Prepare for Demand

High demand during Christmas can be a strain on inventory and supply. Get a head start by forecasting what you’ll need for December and setting up inventory alerts.

  • Analyse Last Year’s Sales: Check last year’s data to anticipate which products or services might be popular again.
  • Communicate with Suppliers: Make sure your suppliers are aware of any anticipated increase in demand.
  • Outsource Order Management: To ease the burden of order management and fulfilment, consider hiring a freelance order processor or logistics coordinator from PeoplePerHour to assist you.

4. Prepare for Customer Service Demands

An increase in sales often means a rise in customer inquiries and support needs. Preparing your customer service strategy now can help you maintain a positive customer experience throughout the season.

  • Automate Where Possible: Set up chatbots or auto-responses to handle common questions.
  • Scale Up Your Team: If you anticipate more calls or emails than usual, consider hiring a freelance customer support agent through PeoplePerHour to help you provide timely responses.
  • Update FAQs: Revise your FAQ page to include Christmas-related topics like shipping timelines, refund policies, and gift options.

5. Enhance Your Online Presence

With many people browsing online for gifts and services, it’s essential to optimise your online presence. Consider making seasonal tweaks to your website, social media, and online listings.

  • Website Optimisation: Make sure your website is fast and user-friendly, especially on mobile. Consider adding a Christmas banner or featured products section to catch the eye of potential buyers.
  • SEO and Keywords: Research Christmas-related keywords that align with your products or services. Freelancers on PeoplePerHour with SEO expertise can help you create targeted content to boost your Christmas visibility.
  • Christmas Social Ads: Running social ads is a great way to capture new customers. Consider hiring a freelance digital marketer to design and manage these campaigns, ensuring they’re timed and targeted effectively.

6. Offer Gift Cards and Vouchers

Gift cards and vouchers are popular Christmas choices, especially for last-minute shoppers. Set up a simple system for selling these on your website and in-store.

  • Digital Gift Cards: If possible, offer e-gift cards that customers can send to others instantly.
  • Freelance Graphic Designers: A PeoplePerHour freelancer can help design beautiful, branded gift cards that reflect your business’s Christmas spirit.

7. Plan for Post-Christmas Promotions

The Christmas rush doesn’t have to end on December 25th. Planning a post-Christmas sale or New Year’s promotion can help keep the momentum going into January.

  • Inventory Clear-Out: Plan a sale for any unsold Christmas stock or slow-moving items.
  • Thank-You Campaign: Show appreciation to your customers with a post-Christmas thank-you email or social media post. You can hire a freelance copywriter to craft a message that keeps your brand top of mind.

Wrapping Up for a Merry Christmas Season!

Christmas preparation doesn’t have to be overwhelming. By starting now and tackling tasks in small steps, you can set your business up for a successful and stress-free season. With PeoplePerHour, you can hire freelance experts to assist with content, marketing, customer support, and more, ensuring your business has everything it needs to thrive during the festive season.