Skill Name
Experience
Proficiency (scale 1 - 10)
Ranking
Speed typing > 70 WPM
15+ Years
Over 20 years experience in administration, data entry, order processing and customer service:
Previous positions include:
Hospital Administrator
Customer Support Manager
Personal Assistant
Territory Sales Manager
Office Manager
Areas covered: Remote / Blackburn
Company name: EverTask
Industry type:
Employees at your company: 1
Hospital Administrator (now bank)
Part of the Cambian Group the hospital is one of the largest across the country and I am responsible for the total HR function within the ward. This includes:
Payroll for approximately 60 employees
Employment / CRB & reference checks
Patient finances
Any IT issues arising within the hospital
Totally co-ordination of all the administration procedures including CQC regulations and risk assessments
I also do bank shifts as a Support Worker working directly with the patients..
Customer Support Manager
I had overall responsibility of the sales support section within the business. This includes the coordination of all administration for the Sales Managers and Directors to include customer quotations, diary planning, and PA Support including all planning for monthly management and sales meetings. A major part of the role is to liaise directly with customers at all levels and to be involved with hospitality when required.
I also complete weekly and monthly company figures to support the management in realising growth potential within the market.
Personal Assistant
Key responsibility was the co-ordination of the complete sales support function of the company including PA support to the Managing Director, Sales Director and 5 Business Development Managers.
Main areas of responsibility included:
Weekly / Monthly company sales figures
Internal communication within all departments
Focus on customer service and sales development
Project Management
These areas are not exhaustive and my role covered a vast administrative / customer service and sales function.