Support Projects

Looking for a supporter

We are looking for a new supporter who can support in social media marketing. It's okay without no social profiles now and we can create a new one. And also, no special experiences about marketing and we will guide. Just want your appreciate and your support for a long-term project. Payment: monthly budget If you are interested, please get in touch. Candidate: male located in US

Local Representative Required for Incorporation Support

Scope of Work includes: Local Representative / Nominee Director - Act as the resident/local representative or nominee director for the Japan entity, as required under applicable Japan laws and regulations. - Sign incorporation documents, corporate resolutions, and compliance-related documents where legally required. Communication and Coordination - Act as a local point of contact in Japan for regulatory or administrative matters, where required. - Coordinate with our global compliance team regarding documentation, filings, and procedural requirements.

Local Representative Required for Incorporation Support

Scope of Work includes: Local Representative / Nominee Director - Act as the resident/local representative or nominee director for the US entity, as required under applicable US laws and regulations. - Sign incorporation documents, corporate resolutions, and compliance-related documents where legally required. Communication and Coordination - Act as a local point of contact in US for regulatory or administrative matters, where required. - Coordinate with our global compliance team regarding documentation, filings, and procedural requirements.

Virtual admin support

Reliable virtual admin support needed: minimum 10 hours/month dedicated to billing tasks and social media management. Responsibilities include invoicing, expense tracking, reconciling payments, scheduling posts, drafting captions, monitoring engagement, and basic analytics reporting. Seeking a organized, proactive assistant with strong communication, attention to detail, and familiarity with common billing systems and social platforms. Timely delivery, confidentiality, and consistent availability each month are essential.

opportunity

Support for Senior Tech Lead

Experienced WordPress Developer needed to support a Senior Tech Lead in designing, developing, maintaining and enhancing bespoke WordPress sites, themes and plugins. Responsibilities include converting Figma/Adobe XD to responsive sites, building reusable components, optimising performance, SEO, accessibility and security, integrating APIs, CRMs and payment gateways, troubleshooting, performing updates, managing migrations and GIT deployments. Must have 4+ years commercial WP experience, strong PHP, HTML5, CSS3, JS, ACF, MySQL, Git and responsive design expertise.

Freelance DevOps Support Engineer (Part-Time, Remote) | EUROPE

About Us: We are building next-generation DevOps and Cloud engineers through hands-on, outcome-driven education. Our students don't just watch content — they build, deploy, break, and ship real systems. To support this mission, we're looking for an experienced DevOps / Cloud Engineer who genuinely enjoys helping others learn and grow. This is a part-time, support role — straightforward, focused, and impactful. The Role: As a DevOps / Cloud Support Engineer, your primary responsibility is to provide technical support to our students on Discord across our DevOps and DevSecOps bootcamp programs. You will combine deep technical expertise with clear, patient communication to ensure students feel supported and unblocked throughout their learning journey. This role is 100% remote, part-time, must overlap with EUROPE time zone(CEST). Key Responsibilities Student Technical Support Answer student technical questions within 2 hours on Discord across our DevOps and DevSecOps trainings Help students troubleshoot issues with tools, commands, configurations, and concepts Proactively check in on open threads to ensure students are unblocked and making progress Foster a supportive, high-trust learning environment Open, communicative, and approachable — students should feel comfortable reaching out at any time Support is primarily written via Discord, but when needed, be ready to jump on a short call with a student to solve issues in real time and unblock them faster Course Quality Feedback Flag and document course content that appears outdated, broken, or unclear Report recurring student issues to the course maintenance team for fixes and updates Contribute observations that help keep our bootcamp content aligned with current industry standards Career Development Support (occasional, on-demand) Conduct 1-on-1 career calls with students — mock interviews, career planning, and job search strategy Review and provide actionable feedback on student CVs and LinkedIn profiles Help students prepare for technical interviews Guide students on how to present their bootcamp projects and hands-on experience to hiring managers Required Skills & Experience 3+ years of professional DevOps experience Solid hands-on experience with Docker, Kubernetes, CI/CD pipelines, Terraform, AWS and Scripting Strong understanding of DevOps concepts and workflows Strong written English — clear, patient, and helpful communication style Available to cover EUROPE time zone (CEST) Comfortable working in a fast-moving, remote environment Nice to Have Prior experience with DevSecOps concepts and tools Experience mentoring, teaching, or coaching engineers Familiarity with Discord as a support and community channel Exposure to AI-driven DevOps tools and workflows Compensation & Hours Hourly contract + Base salary for availability 10-20 hours per week, flexible schedule based on student demand Competitive hourly rate for top-tier candidates Why Join Us Direct influence on engineers' careers High-autonomy and ownership in your work. Work with modern DevOps tooling and a passionate learning community Fully remote, flexible schedule Long-term collaboration potential

CRM Data Cleanup Support

We're seeking a freelancer to help organize and clean customer records. The work includes reviewing entries, removing duplicates, correcting formatting, and updating information as instructed. Responsibilities Review customer records Remove duplicate entries Correct data formatting Update information where required If you have strong attention to detail and can deliver accurate work, we'd be happy to hear from you.

Bid Writer (Tender Support) Remote

Seeking a remote specialist to craft a compelling council tender bid. Must excel in complex compliance, interpret dense documentation, and articulate social value outcomes clearly. Responsibilities include analyzing requirements, developing compliant responses, aligning proposals with social value objectives, and producing a persuasive, structured submission. Ideal candidate has proven tender-writing experience, attention to detail, strong research abilities, and a concise, professional writing style. Timely delivery and adherence to procurement standards are essential.

AI-Powered Customer Support Chatbot Development

I'm seeking a Software Engineering Intern or Junior AI Developer to assist in the development of an AI-powered customer support chatbot. The project focuses on building an intelligent conversational assistant capable of answering user questions, retrieving information from knowledge bases, and providing accurate responses through modern AI technologies. The chatbot will support web-based interactions and utilize Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques to improve response quality and contextual understanding.

Part-time sales/outreach support for a UK period-care brand

CalmKit is a UK brand selling premium first-period kits for girls aged 8–13 (calmkit.shop). I need ongoing part-time support (5–8 hrs/week) focused on retailer and pharmacy outreach: • Emailing and calling independent pharmacies and gift shops with a sale-or-return stocking offer • Following up on leads and managing responses • Keeping a simple tracker of who’s been contacted, replied, or agreed to stock • Occasional light admin: scheduling social posts, basic email list management I’ll provide the pitch materials, retailer list, and messaging — you’ll be doing the outreach, follow-up, and light relationship-building. Sales or outreach experience preferred, ideally in retail, wholesale, FMCG, or similar. Comfortable on the phone and with cold email. Budget: £150/month base + small commission per retailer that agrees to stock (open to discussing structure with the right person).

Calendar Coordination Support for Pending Meetings

Several conversations are already underway, but keeping track of replies and scheduling has become difficult alongside other priorities. I'm looking for short-term help making sure appointments don't slip through the cracks. Most contacts have already been identified, so the focus is on coordinating times and keeping records updated. Nothing sales-related is required. The goal is simply to keep the calendar organized and ensure scheduled conversations are properly confirmed. By the end of the project, pending appointments should be either confirmed, rescheduled, or marked accordingly.

Customer service email

**Customer Support Representative (2 E-commerce Brands)** I'm looking for someone to handle customer support for two e-commerce brands. **Responsibilities:** * Respond to customer inquiries using the FAQ and response templates I provide. * Escalate any issues that fall outside the provided guidelines. * Maintain a professional, friendly, and timely tone with customers. **Requirements:** * Available **7 days a week**. * Daily workload is very light—typically **10 minutes or less per day**. * Strong written English and attention to detail. * Reliable and responsive. This is an ongoing role for someone dependable who can consistently provide quick daily support.

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence

Office Space Planning Support - Desk Layout & Seating Options

We are looking for someone to help us with office space planning for a small office team of around 8 people. This is not a request for a full interior design project or a 3D walkthrough. What we need is a practical, intelligent desk layout plan that helps us make better use of the space and work out where people should sit. We have the key dimensions of the office, desk sizes, number of screens, printers, floor boxes, plug sockets, air conditioning units, and other fixed points. We can provide a floor plan or rough sketch with measurements, along with photos of the space if helpful. The main requirement is to help us play around with different layout options for desks and seating positions. We would also like to provide some context on each person in the office, including: Their role and who they work closely with Where they currently sit What works and does not work about their current position Any preferences or restrictions around where they should sit Which team members should ideally be close together Any areas we want to keep clear or use more effectively The aim is to end up with a few sensible layout options that show where desks could go and where each person could sit. We are looking for someone who can think practically about workflow, communication, comfort, noise, screens, sockets, printers, and general day-to-day office use. The final output could be a simple 2D plan, annotated layout, or clear desk/seating diagram. It does not need to be overly polished, but it does need to be accurate, easy to understand, and useful for making a decision. Ideally, we would like someone with experience in office space planning, workplace layouts, facilities planning, or practical interior layout design. Please include examples of similar work if you have any.

Systems & Compliance Administrator (Freelance Virtual Assistant)

Systems & Compliance Administrator (Freelance Virtual Assistant) Location: UK Based (Essential)
 Hours: Approximately 2–3 hours per day (35–40 hours per month)
 Contract: Freelance / Independent Contractor About the Role This role supports the Operations Manager by maintaining operational systems, trackers and administrative processes to ensure Integrated Treatment Services (ITS) runs efficiently and compliantly. ITS is a UK Speech and Language Therapy service working with schools, therapists and families nationwide. We are seeking a highly organised administrator to support day-to-day operations. The role focuses on maintaining systems, monitoring processes and coordinating administrative tasks rather than making operational or clinical decisions. Applicants must be UK based. Hours of Work • Approximately 2–3 hours per day (35–40 hours per month)
• Availability required for approx. 1 hour morning and 1 hour afternoon
• Primarily term time only, with potential holiday / project work as needs present Key Responsibilities Systems & Compliance • Maintain operational trackers (caseloads, supervision, compliance)
• Monitor therapist compliance (HCPC, DBS, insurance)
• Flag overdue supervision, documentation or compliance issues Case Notes & Records • Monitor case note uploads and flag missing records
• Maintain and archive caseload folders
• Support case note audit preparation Training & Framework Support • Maintain training attendance records
• Support training administration and certificate tracking
• Assist with ITS Connect and Write Framework tracking Administration & Documentation • Format documents and maintain templates
• Prepare operational documentation and contracts
• Manage electronic filing systems Website & Systems • Update WordPress website and online resources
• Complete weekly systems checks
• Identify and report system issues Data & CRM • Maintain CRM databases
• Organise data for marketing and reporting
• Support internal documentation and templates Recruitment & Finance Support • Maintain recruitment trackers and onboarding admin
• Support invoicing processes and accounts requests General Support • Provide administrative support to the Operations Manager
• Undertake additional duties to support business operations Experience (Desirable) • Google Workspace (Docs, Sheets, Drive)
• Microsoft Word & PowerPoint
• WordPress
• CRM systems
• Zoom / Microsoft Teams
• Spreadsheet and database management, Eventbrite We Are Looking for Someone Who • Is highly organised and detail-focused
• Enjoys working with systems and processes
• Is confident using spreadsheets and databases
• Can manage multiple tasks independently
• Is reliable, consistent and adaptable
• Has strong written communication skills Clinical Knowledge Clinical knowledge is not required.
This is an administrative role with no clinical decision-making. Applicants Must • Work as a freelancer / independent contractor
• Hold (or obtain) appropriate insurance
• Sign a confidentiality agreement and comply with GDPR. Provide minimum 4 months notice period Safeguarding & Data Protection ITS works with children and young people. The successful applicant must: • Hold or obtain a DBS check
• Follow strict GDPR and confidentiality procedures
• Handle sensitive information securely at all times This role involves administrative oversight only and no clinical responsibilities

Virtual Assistant – Property Management (Full-Time, Remote)

We're a property management company looking for a full-time Virtual Assistant (9–5, remote) to support our day-to-day operations, including tenant communication, listings, and admin tasks. Property experience is a plus but not essential, full training provided. Apply with a bit about yourself and we'll send over the full job details.

Administrative Assistant for a SME

We are looking for a competent and dependable Virtual Assistant to provide general administrative support across a range of day-to-day tasks. This is a flexible, remote role suited for someone who is highly organized, takes initiative, and can manage multiple responsibilities efficiently without constant supervision.

VAT Management / Review / Submission

We are looking for a new team member to join our busy business supporting the VAT function for our clients. This role will involve overseeing the management of the work flow, reviewing bookkeeping and dealing with any issues before submission of VAT to HMRC. We currently submit 76 VAT returns each quarter. Experienced candidates only.

opportunity

Funding & Government Opportunities Consultant for Cybersecurity

Lateral-Connect.com is a UK cybersecurity training and mentoring organisation with a UKPRN. We have achieved our NCFE approval (UK A Level age) and NCSC Assured Training. The CEO is a a certified cybersecurity trainer and professional We are looking for an experienced consultant who understands the UK education, cybersecurity training, skills and government funding landscape, not just bid writing. The initial engagement is to identify the most suitable funding, grant, partnership and public sector opportunities that align with our organisation and produce a prioritised strategy. This may include: • Adult Skills Fund • Skills Bootcamps • DfE opportunities • Universities • Local Authorities • Combined Authorities • Corporate CSR funding • Government grants • Public sector contracts • Frameworks We are looking for someone who can advise where we are most likely to succeed and, if successful, support future applications. Please include: • Relevant experience • Similar organisations you've supported • Examples of funding or contracts secured • Your proposed approach • Estimated timeline Deliverables: a) Top 50 opportunities b) Top 10 recommended c) 12-month funding roadmap d) Priority order e) Bid calendar f) Recommended procurement portals g) Partnership strategy h) Whether Lateral Connect should subcontract or bid directly i) Recommendations for becoming government funded ***This project is not suitable for generic bid writers.*** Please only apply if you have demonstrable experience securing UK education funding, government-funded skills programmes, grants or public sector opportunities. Applications without relevant examples may not be considered.

Membership Growth

We seek an experienced growth strategist to research, advise and execute initiatives to expand membership for our football platform. Deliverables include market and competitor analysis, target-audience segmentation, user-acquisition channels, conversion-rate optimization, retention and referral programs, and measurable growth experiments. Provide a prioritized roadmap, implementation support, and regular performance reports to drive sustainable membership acquisition and engagement.