Customer Relations Projects
Looking for freelance Customer Relations jobs and project work? PeoplePerHour has you covered.
Assistente administrativo
Suggested Project Description Option 1: We are seeking a bilingual administrative assistant to support our growing sales and client services team. The ideal candidate will be fluent in both English and Portuguese with at least three years of experience in a customer-facing role. Primary responsibilities will include managing incoming enquiries via phone and email, scheduling appointments, processing orders, updating client records in our CRM system, preparing reports and correspondence, and providing general admin support to the sales and account management teams. Strong organizational skills and attention to detail are essential as you will be the first point of contact for our clients. As an ambassador of our brand, exceptional customer service skills and the ability to build relationships are a must. Experience with sales processes, order management systems and CRM software is preferred. The successful applicant will have solid computer skills including proficiency in Google Workspace/MS Office suite and experience working in a fast-paced environment. This is a full-time role working from our office Monday through Friday between 10:00 am to 7:00 pm. The starting salary for this position is $600 per week. We offer a collaborative work environment and opportunities for professional development. If your background and qualifications match what we require for this key position on our team, we welcome you to submit your application and portfolio for consideration. We look forward to reviewing your submission.
12 days ago7 proposalsRemoteopportunity
Need a specialist in Kartris, WordPress and Microsoft Access
I have a website with an intranet where customer can order their goods. The website is currently moved and change to a WordPress website (website already done). When moved, I need to copy/move the Kartris ecommerce into the WordPress platform (no payment required). kartris ecommerce synchronise every night with Microsoft access database, and this database is on a physical server in my office. I am trying to put everything back onto a WordPress website so i need a specialist in all these area or I need someone with a solution I expect to do it step by step to keep the service running at all time. Please come back to me with some solution Also I want to work with the person on PPH don't sub contract this work
17 days ago24 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
23 days ago21 proposalsRemoteopportunity
Create a multi marketplace Listing platform like zipsale etc
I want to make a platform like zipsale.co.uk and others here in the UK. For resellers who wish to sell/list on multiple sites such as eBay, Etsy, Vinted, Depop +. Multi marketplace management Please take a look or even sign up for a free trial to view the platforms abilities. Each user/account will have: Inventory management Autodelisting Sell similar feature Templates Top marketplaces Bulk import Analytics Unlimited crosslisting A customer support chat Function If you have any suggestions on the build, how you would build it or ideas please let's discuss this project. I'm open to suggestions, similar experience would be an advantage. Please give a timeline and price estimation. Kind regards James
18 days ago18 proposalsRemoteNew product development consultant
Ongoing consultancy 2-3 days a week when needed. We are looking for a New Product Development Consultant with a strong background in food and beverages, ideally in the heath sector. You would be consulting for an individual, working with them from concept to launch. Role Description This is a temporary, on-site and remote located in Greater London. As a New Product Development Consultant, you will be responsible for day-to-day tasks associated with the development of new products. This includes conducting market research, identifying customer needs and preferences, collaborating with cross-functional teams, and creating product development strategies. Advising from your industry experience on who to work with and getting the best terms. Qualifications Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work both independently and collaboratively Experience in product development or related field in food and beverages Knowledge of market research and product evaluation Proficiency in project management and decision-making Additional certifications or qualifications related to product development are a plus
5 days ago1 proposalOn-site in City of London, GBCustomize business logo for affordable price
I am seeking an experienced graphic designer to create a unique and professional logo for my growing business. The logo will be used across various marketing materials including our website, social media pages, invoices, letterheads and more. It needs to capture the essence of our brand which focuses on high-quality products and excellent customer service at affordable prices. Designs should incorporate our company colors of blue and green in a clean, modern and memorable design. Applicants please provide your portfolio highlighting logo design work along with your proposed rate. I look forward to reviewing submissions from talented designers who can translate my vision into an impactful visual identity for my company.
14 days ago33 proposalsRemoteSuitecrm for realestate
We are looking for a Suitecrm expert to implement and customize Suitecrm for our real estate business. The project includes the following tasks: 1. Implementation of Suitecrm with the required modules and features for real estate management, including lead generation, property listings, customer relationship management, and reporting. 2. Customization of Suitecrm to meet our specific business needs, including custom fields, workflows, and reports. 3. Integration with other third-party applications such as email marketing platforms, accounting software, and property listing websites. 4. Training our staff on how to use Suitecrm and provide ongoing support and maintenance. The ideal candidate should have extensive experience with Suitecrm implementation and customization, as well as a strong understanding of real estate management processes. They should be able to work independently and as part of a team, and have excellent communication and problem-solving skills. If you are a Suitecrm expert and are interested in this project, please submit your proposal with a detailed breakdown of the tasks you will perform, your estimated timeline, and your pricing. We look forward to hearing from you.
3 days ago14 proposalsRemoteSpecialist Needed for Automating Training Business Operations
Project Description: We are a leader in training within the healthcare ventilation sector, looking to optimise our course delivery and client management through HubSpot. We need a HubSpot-certified specialist with experience in digital marketing, system integrations, and e-learning platforms. The goal is to automate our course listings, bookings, and customer management processes, enhancing both efficiency and user experience. We want to take the pain and hassle away and make booking training as easy as possible! Please take a look at our website before you contact so you can see what we’ve got so far. Www.mmcts.co.uk/training
24 days ago14 proposalsRemoteLooking for an Outbound Sales VA
Outbound Sales Virtual Assistant Position (WFH - Part Time): Responsibilities include: - Making outbound calls - Entering data into the CRM - Utilizing provided dialer and leads - Maintaining a close to American accent and fluency in English. Please submit a resume along with a sample voice recording (use vocaroo and share the link with me) interacting with an imaginary customer (you may use your scripts with your former job if you still remember it).
a month ago5 proposalsRemoteShopify site need to get more traffic
I am seeking a specialist to optimize my e-commerce site on the Shopify platform to increase sales conversion rates. A recent audit of www.chunkyfarmhouse.com revealed opportunities to enhance the user experience that may be hindering sales. The goal is to analyze site architecture and customer flow, identify and remedy any usability issues, and implement strategic improvements to drive higher visitor engagement and more transactions.
a month ago25 proposalsRemoteopportunity
Integrate website sign up forms with Mailchimp and Monday.com
We are a small new company and have decided on Mailchimp (MC) as our email campaign platform and Monday.com as our CRM. We also have two websites - a main site, and a second one for training, which also has the facility for participants to create a login and pay online for courses. We envisage data being added to MC and Monday.com in three ways: 1. Manually, when we are in contact with an individual contact (probably directly into Monday.com) 2. Manually upload a csv file from Typeform, where we have invited individuals to register for a standalone workshop, or asked individuals to provide more information relating to a project we are working on. Some of the fields may be too niche for capturing in MC or Monday.com but the form will still include basic contact details, and the relevant GDPR questions. 3. THE MAIN REASON FOR THIS PROJECT REQUEST: We also want to embed sign up forms into our two websites, and for all the contact/preferences data we collect, to be automatically feed back to MC and Monday.com. These sign up forms should include the standard contact fields, plus some other fields relating to interests and engagement (in the form of both single down drop selection and multi-selection drop down fields). Please note no matter which of the above options is used, we still want all data collected to end up in both platforms by way of a 2-way API to ensure both platforms are always in sync. We also need to include the necessary GDPR questions in those embedded sign up forms, and for that data to be captured and visible in both MC and Monday.com. Obviously MC will then manage ongoing GDPR with opt-out, unsubscribe etc. Keeping Monday.com updated with changes as they come through, for reference purposes. At the moment we have separate basic stand alone sign up forms in both our websites. These are not fit for purposes as they can only collect limited data and there is currently no integration with MC or Monday.com. We have made a start by creating one of these embedded sign up forms in MC (the one to go into the training website) but we need with the following: a) embed this form into our training website b) create a second sign up form in MC so that we can embed a slightly different form in our main website c) make sure MC and Monday.com are set up ready to receive the data from both of these forms d) correctly capture the GDPR component in MC so that our processes remain compliant moving forward e) create the necessary APIs to ensure the ongoing data collection/GDPR process is automatically synced between both platforms. And finally, if we could also find a way to embed the data captured via Typeform (option 2 above) instead of doing this manually, this would be an added bonus.
17 days ago26 proposalsRemoteAI-Integrated Real Estate Website
I am looking for a freelancer developer to create a Real Estate website focused on offplan residential properties. The website will have an AI Contact form that gathers all buyer requirements. Key Features: - Building the website - Implementing an AI Contact form to collect buyer requirements - Ensuring the form is intuitive, user-friendly and collects all necessary information - Setting the form up to trigger a call back to the buyer with precise information based on their input Ideal Skills and Experience: - Proven experience in developing Real Estate websites, particularly for offplan properties - Proficiency in WordPress and its features and customizations - Expertise in integrating AI forms or chatbots, with a preference for AI forms - Familiarity with customer engagement strategies, particularly in the Real Estate sector. This project holds the potential to revolutionize how we interact with our clients, and I am excited to find the right professional to bring this vision to life. On top if this we will give the same company the rights to help with all our designing for our marketing campaigns on Instagram and other paids ads like google adwords to genrate leads.
7 days ago21 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
15 days ago83 proposalsRemoteopportunity
Write a year's worth of filler social content
I need to fill 2024's social media calendar with filler content. Sundays - Product Promotions Mondays - Motivation Mondays Tuesdays - Blog Promotions Wednesday - Rewards, Referrals, Newsletter Promos Thursdays - Resource Promotion Fridays - Fun Fact Fridays Saturdays - Product Promotions You can definitely use AI to create them, but want to make sure they're formatted for a US audience and on-brand for us. We're a label printing company. Key highlights are sustainability and eco-friendly, VIP customer service, easy online ordering, etc. If hired, I'll send you all of the links for CTAs, etc and provide a spreadsheet for posts to be logged into. NOTE: You will not need to create any images. This is purely copywriting.
20 days ago40 proposalsRemoteAmazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
19 days ago24 proposalsRemoteopportunity
Sales of digital marketing services B2B clients in the USA
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. sales experience. Order of interaction: Work are broken down and linked to Key Performance Indicators (KPIs): - Number of potential clients attracted within 10 days. Min/Max [insert target number] - CRO – increase the percentage of visitors who complete the desired action (Payment/Contract) within 10 days. Min/Max [insert target percentage] - Collecting a lead database within 10 days. Min/Max [insert target number] . - Conversion rate: maintaining the conversion rate from leads to deals closed within 10 days. Min/Max [insert target percentage] - Customer Acquisition Cost (CAC): A division of the marketing and sales costs incurred to acquire a customer over a 10-day period. Min/Max [insert target percentage] - Return on Investment (ROI) is the ratio of income to the total cost/effort within 10 days. Min/Max [insert target percentage] We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! If you have any questions or require further information, do not hesitate to contact us. We look forward to your response!
20 days ago17 proposalsRemoteAdministrative Assistant Needed
Are you a skilled communicator with a passion for providing exceptional customer service? I'm currently looking for a dedicated freelance customer service representative to join our me. Your primary responsibilities will include efficiently managing client inquiries, responding promptly to messages, handling incoming calls, and coordinating online meetings. Duties: - Responding to client inquiries via email, chat, and phone in a timely and professional manner. - Managing and organizing client communication channels effectively. - Assisting in scheduling and coordinating online meetings with clients and my self. - Providing knowledgeable and friendly assistance to clients to ensure their needs are met satisfactorily. Requirements: - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Ability to work independently and collaborate effectively with team members. - Proficiency in using communication and scheduling tools. Payment: Compensation for this position is set at $20 per hour, commensurate with experience and performance.
a month ago53 proposalsRemoteSeeking Post-Production Expert for a 3D Printing Image Film
Hello, I am looking for a talented freelancer to handle the post-production of our image film titled "From Inquiry to Product with 3D Printing". The film has been shot and includes several scenes depicting the entire process from a customer inquiry to the final 3D-printed product. https://drive.google.com/file/d/1RG8g9yXN88dSqwBmCnhF0AbMiH1bPquT/view?usp=drive_link Tasks: - Rough and fine editing of the existing material into a cohesive, engaging 30-second film. - Color correction and lighting adjustment to create a uniform visual style. - Sound mixing and editing, including background music and sound effects, to enhance cinematic quality. - Adding visual effects and transitions, particularly in the split-screen sequences to simultaneously display processes. - Incorporation of titles, subtitles, concluding slogan, and company logo. - Final formatting and exporting in various formats for use across different platforms (web, presentations, social media). Requirements: - Experience in video post-production, preferably with image films or similar projects. - Ability to creatively and technically execute the project. - Strong communication skills to clearly align on requirements and implement feedback. - Access to professional editing software. - Reliability and adherence to deadlines. Please send your portfolio and references of similar projects along with your hourly rate or fixed price offer for this project. I look forward to hearing from you and potentially collaborating to make our film a compelling showcase of our innovative 3D printing technology. Best regards, Önder
20 hours ago6 proposalsRemoteBanner, Post Design, Brochure, Standy, Flyer, Cover Page Design,
We are seeking a talented graphic designer to create various marketing collateral for our small business. We need a series of designs that will help promote our company and services through printed and digital mediums. Specifically, we require six unique design concepts - a banner, postcard, tri-fold brochure, popup stand display, flyer and cover page. The designs should reflect our brand identity and values of being innovative, customer-centric and trustworthy. Stylistically, the designs need to have a clean, modern aesthetic with minimal use of colors and images. Text should be easily readable yet visually engaging. Graphics or illustrations can be included to complement the message but should not overpower the content. Designs must be print and digitally optimized for various mediums like print, web, and social media with high resolution JPEG and PDF formats. The marketer will be responsible for concepting the designs from scratch, gaining approvals on initial drafts, and incorporating client feedback to create finalized versions. Creativity, attention to detail, ability to interpret brand guidelines, and meeting deadlines are essential. Knowledge of print production process is preferable. Successful candidate will have a portfolio demonstrating experience in creating branded collateral for B2B audiences. Please submit samples of your previous work along with your proposal and estimated timeline to complete the project. We appreciate designers enthused about helping small companies integrate impactful marketing materials on a modest
2 days ago21 proposalsRemoteModern Lawn Sign for Business Advertising
I'm in need of an experienced graphic designer to create a modern style lawn/yard sign professionally advertising my business. The sign should be able to effectively communicate my brand, drawing attention to my business and driving customer engagement. Key Information for inclusion: - Business name and logo - Contact details - A captivating slogan or a brief description. For this project, it would be great if you have: - Expertise in graphic design - Experience in designing modern signs - Proficiency with a graphics editor like Adobe Illustrator. - Excellent communication skills to capture my vision for my business. Feel free to contact me if you have any queries about this project. I'm looking forward to seeing your unique design ideas
25 days ago21 proposalsRemote