Admin and customer service help
- or -
Post a project like this£20/hr(approx. $25/hr)
- Posted:
- Proposals: 16
- Remote
- #785417
- Expired
Director of Workstylz Ltd, providing a range of Virtual Business Support, Customer Services, Credit Control, Helpdesk Support, & Online Training
Witham
Blog Writer, Customer Service Support & Credit Control Experts
Wolverhampton
1629379515988574098905540156351494173478399479528242763176135751800477
Description
Experience Level: Intermediate
we run a domestic cleaning business and need someone to help with some of the day to day tasks.
today was a typical day and here are some the things that needed doing:
take call from cleaner who has rung to say she cannot clean for her client today as child is sick. call client to apologise and check possible times for replacement cleaner.
arrange a replacement cleaner by ringing round our list of available cleaners. call client to inform them of replacement cleaner.
speak to caller looking for cleaning work and send her link to our online job application form.
speak to potential new clients and qualify them and book appointments.
update crm with new client details
send email to client to confirm end of cleaning contract
call references for new cleaner
today was a typical day and here are some the things that needed doing:
take call from cleaner who has rung to say she cannot clean for her client today as child is sick. call client to apologise and check possible times for replacement cleaner.
arrange a replacement cleaner by ringing round our list of available cleaners. call client to inform them of replacement cleaner.
speak to caller looking for cleaning work and send her link to our online job application form.
speak to potential new clients and qualify them and book appointments.
update crm with new client details
send email to client to confirm end of cleaning contract
call references for new cleaner
David E.
100% (22)Projects Completed
24
Freelancers worked with
17
Projects awarded
31%
Last project
8 Nov 2021
United Kingdom
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