Phoenix - Your AI AssistantIT Support Engineer
- Posted:
- Proposals: 13
- Remote
- #85351
- Archived
Cannock 
Description
Experience Level: Expert
Holiday cover required looking after existing customer support issues remotely.
Initially for 2 weeks starting the 26th September.
But the successful applicant will be offered further dates which may even turn into a more permanent role
Our SLA is one hour from when the call is logged via a remote call answering service between 9am and 5pm Monday to Friday.
You must be experienced in various levels of network hardware support, ranging from routers and firewalls, to internal infrastructure and small or large scale WAN’s. Also Microsoft Windows Server based solutions, Cisco / HP networking solutions and virtualization solutions.
Initially for 2 weeks starting the 26th September.
But the successful applicant will be offered further dates which may even turn into a more permanent role
Our SLA is one hour from when the call is logged via a remote call answering service between 9am and 5pm Monday to Friday.
You must be experienced in various levels of network hardware support, ranging from routers and firewalls, to internal infrastructure and small or large scale WAN’s. Also Microsoft Windows Server based solutions, Cisco / HP networking solutions and virtualization solutions.
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