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Implement Automated Lead Nurturing System on Zoho CRM
Company Overview We empower entrepreneurs with the fastest way to get a professional business phone system. Our SaaS platform helps small businesses build stronger customer relationships and grow their sales. We are an early stage startup focused on emerging markets. Project Overview: We need a Marketing Automation Specialist to design and execute a lead nurturing system that maximises conversions on our website. This is a high-impact, time-sensitive project leveraging Zoho CRM to deliver a seamless customer journey from first website visit to closed sale. The ideal outcome is converting website visitors to paying customers within 1-30 days, utilising a multi-channel approach (email, SMS, WhatsApp, and targeted outbound calls). Success will be measured by clear increase in website conversions. Key Deliverables & Success Indicators: - Lead Segmentation & Scoring: A lead scoring model implemented in Zoho CRM that effectively differentiates between low, medium, and high-intent leads. Clear lead segmentation criteria based on demographics, website behaviour, and other relevant factors. - Automated Nurturing Workflows:Design multi-channel campaigns (email, SMS, WhatsApp) with a focus on providing value, addressing objections, and increasing conversions. (Consider a welcome series, educational content, overcoming objections, etc.). SMS and WhatsApp should primarily be used for time-sensitive offers and re-engagement - Integrated SMS and WhatsApp messaging workflows designed to complement email campaigns and boost engagement. - Create compelling email templates and messaging aligned with each lead segment and stage in the customer journey. - Build all necessary automation sequences in Zoho CRM, ensuring seamless lead progression based on engagement. - Telesales Integration: A system to identify high-intent leads who have not converted within 24 hours. Automated process to notify the telesales team and provide them with relevant lead information - Analytics & Optimisation: Zoho CRM dashboards tracking key metrics across all channels (email, SMS, WhatsApp, telesales). Weekly optimisation reports with actionable recommendations to improve campaign performance and conversion rates.workflows. Scope of Work and Timelines Phase 1: Strategy & Setup (Week 1 - 2) - Conduct an audit of existing website analytics and CRM data. - Develop a lead segmentation and scoring model. - Design a comprehensive lead nurturing workflow, including triggers, content themes for each stage, and channel selection. - Outline the telesales integration process. - Create email templates, SMS templates, and automation sequences. Phase 2: Launch & Optimisation (Week 3) - Launch the automated campaigns. - Set up dashboards and reporting in Zoho CRM to track lead progression, conversion rates, and channel performance. - Analyse initial campaign results and suggest optimisations to improve engagement and conversion. If you interested in this Job: - Submit your portfolio highlighting Zoho CRM lead nurturing campaigns. - Include 1-2 case studies showcasing successful automation projects you've implemented. - Briefly describe your approach to segmenting leads and designing a multi-channel campaign that converts.
Virtual Exhibition Web/App Creation
I need a proficient developer to design and create a virtual exhibition web/app that is accessible via both desktop and mobile devices. This web/app will feature an attractive lobby that provides entrance to several exhibition halls. Each hall is meant to host numerous pavilions, showcasing an extensive range of materials such as photos, videos, and catalogs in diverse formats like PDF and PNG. For an optimal user experience, the web/app should: - Equip each booth with options for displaying a mix of multimedia content. - Incorporate live chat functionality to facilitate real-time communication among attendees. - Feature interactive maps to assist users in navigating through the exhibition halls. - Deliver background music or sound effects for enhancing ambiance. - Have an external link option for an existing chat system we use. Desired skills and experience: - Proven track in designing mobile-responsive websites/apps - Solid understanding of User Interface (UI) and User Experience (UX) design - Experience with integrating multimedia content, live chats, and interactive maps on a platform - Knowledge of sound design and integration. - Ability to work with third-party APIs for the external chat integration.
a month ago15 proposalsRemoteRedevelopment of Shopify Site/Theme
Hi, I’m Rob, the Ecommerce Manager here at Optimum Medical. We’re looking for someone to help us fully redevelop and rebuild our Shopify based ecommerce website, vyne.co.uk. And the potential to work on continued maintenance and development together in the future. For context, Optimum Medical is a medical device manufacturer based in Leeds, UK - successfully exporting a range of medical devices to over 70 countries around the world. Vyne is a standalone brand of Optimum Medical, focusing on the dispensing and distributing of medical products – mainly through its DAC function. Vyne is a Dispensing Appliance Contractor, in common terms, you’ll hear it called a ‘home delivery service’. We are licensed to process prescriptions for medical devices, dispense these and deliver them directly to patient homes. Patients and clinicians can order prescriptions through our Vyne Online portal, and now our new Vyne Online app. This can be thought of similarly to an online pharmacy, but solely for medical devices instead of medication. Alongside the DAC function we have Vyne Shop (this project!) – which is an ecommerce site built on Shopify. In April Vyne Shop will have been operating for 2 years. We stock over 1000 SKUs (and counting) within the Bladder & Bowel, Stoma, Skincare, Lubrication, Bandages, and Incontinence Pads categories. Many of the products we sell can be prescribed, along with many other products which are not part of the NHS Drug Tariff. Generally customers are using Vyne Shop to purchase medical product which aren’t available on prescription, like better quality fixation devices for example. Some customers are using Vyne Shop for products which aren’t available in their area, or to try out a new product before speaking with their clinician to get the item on prescription. Vyne Shop operates as revenue source for the business, but is also a great lead source for the DAC. We’re looking to redevelop/rebuild the Vyne site, including 9 custom landing pages and all Shopify functionality, such as the navigation, category, collection, product, basket, and blog pages. Site design and functionality has been mocked up in Figma and is ready to hand over to you! Design assets will be provided in the format you require, and a full brief will be sent over upon agreement. Our current site uses a lot of third party apps to function which ultimately makes it quite slow. Instead of relying on third party apps, we’re looking to use Shopify native apps like, Search & Discovery, Bundles, Forms, and Subscriptions – and replace other third party app functionality with custom code. Required Experience: • Prior experience and examples of custom Shopify site/theme builds or development • Experience implementing Shopfiy native and third part apps • Experience building custom Shopify pages • Experience working with SME on a freelance basis • Ability to work agile, with regular catchups with us throughout the project. • Ability to collaborate with our in house IT & Graphic design teams when required I look forward to working with you! Many thanks,
8 days ago45 proposalsRemoteProduct Writer VA using AI Tools
We are seeking a dedicated and detail-oriented Product Writer Virtual Assistant to join our remote team. This role is perfect for individuals who excel at creating and revising product descriptions for various online platforms, including our company website, eBay, and Amazon. Candidates should demonstrate proficiency with AI tools like ChatGPT for content generation. Key responsibilities include utilizing product information provided via Trello to conduct in-depth research, applying keyword optimization strategies, and crafting descriptions that enhance product understanding and drive sales. All descriptions must be meticulously formatted in HTML and delivered via Google Sheets. Working Hours: Must be available Monday to Friday, 9 AM to 4 PM UK time for initial training and weekly meetings. Flexibility to complete tasks outside of these hours once training is completed. Responsibilities: Utilize product information provided through Trello to prepare content. Conduct comprehensive online research and keyword analysis to gather essential product data. Generate initial product descriptions using AI tools like ChatGPT, refining for clarity, accuracy, and SEO effectiveness. Edit and finalize product descriptions to align with brand standards and audience expectations. Maintain updated product descriptions based on SEO insights and feedback. Collaborate with team members to ensure consistency and quality across all product content. Stay informed of the latest trends in SEO and content writing to continually enhance content quality and effectiveness. Skills & Qualifications: Proven track record in content creation, particularly for e-commerce platforms such as eBay and Amazon. Excellent command of English with strong writing, editing, and proofreading skills. Proficiency in SEO practices, including keyword research and analytics tools. Experienced in using Trello for receiving tasks, ChatGPT for content generation, and Google Sheets for formatting in HTML. Capable of managing multiple projects simultaneously and meeting tight deadlines. Keen attention to detail and strong research skills. Education: A background in Marketing, English, Journalism, or related fields is beneficial but not mandatory.
18 days ago24 proposalsRemoteopportunity
Seeking Local SEO Pro for my Agency
Greetings - I'll try to keep this short as I know you read a lot of these posts every day. I'm looking for someone to support my agency by providing local SEO for a growing list of local business projects. Examples of these might be a local roofing company, a junk removal company, or another local service company. Some of these are simple with 1 service area and 1 GMB. Others are complex, with 8 services, 15 service areas, and 8 gmbs. 1. SCOPE OF WORK My primary focus is on-page SEO. Setting our foundation as well as possible before ANY link building. Keyword & market research, website architecture and mapping, one-page optimizations and content optimizations, and so on. Link building would come AFTER all that, and is not my primary focus. 2. EXPERTISE Please do not come at me with ancient strategies that worked 4 years ago. I am a member of a lot of SEO groups and familiar with most SEO trends and latest strategies, I know what I am doing to some degree - I can discuss these things with you. BUT I'm looking to hire someone who continually learns and improves their skills, who I don't have to train from scratch, and who can self-direct. I'm not interested in training someone from scratch, so if you're new or unproven here on Upwork, no hard feelings but I'm not the right fit for you. 3. REQUESTS Please please please read this and consider it when you apply. 1. The more proof of your work the better. Nothing else matters if this isn't there. If you can prove with concrete examples that you have a real history of building and ranking local business brands, that means more to me than any nice opening chat gpt message. 2. Be conversational and communicative. If I don't get along with you, I won't work with you. A lot of the time people respond to a job post with a really nice message but then the follow up communication simply sucks. Please don't be that person. 3. Be ready to discuss budgeting and so on. I'm a fair person and pay well for good work - but it must be good. Thank you for your time and energies. I look forward to hearing from you. BUDGET is placeholder because this would be an ongoing contract.
a month ago46 proposalsRemoteopportunityurgent
Online Adult Store - Shopify Complete Works.
We are looking for High to Expert Level Shopify Web Designer/Developer with a heavy background in Graphic and Creative Design. Looking for expert that can take our project idea and bring to life while providing expert knowledge to where improvements can be made. Adult Store taking their business online with Drop Shipping Data coming from a data warehouse so most information is filled in. Need custom site design and everything that comes with it to take us live and show casing expertise. Must be able to talk over zoom or voip. We expectation of length of project is about a week. Most of the content has been written for the about us, policies and such. Requirements: 5+ more years with Shopify knowing front and backend perfectly 10+ years in Creative Designing Must have high level with Shopify. Theme Customization Custom Site Design CSS, HTML Site Desgin and various other languages as required Banner Creation and Design UX/UI design and website development Must Know SEO Integrating a few apps together, Site Design: Including Front and all related pages. Front, products pages, checkout and more including privacy policy and others. Estimate of around 5-15 Pages App Integrations - around 5 to 10 at most less most likely. Need a custom coming soon page. Domain Redirection - DNS - Using AWS Have more than 1 domain to be pointed to the correct site Known Apps to work with: Route.com - Shipping Sezzle - Buy Now Pay Later Flxpoint.com - Enterprise Dropping - Data Source A chat bot for support - TBD Standard Pages Shipping & Return Information Lingerie & Apparel Size Charts MAP Pricing FAQ Careers Privacy Terms & Conditions Contact Us Refund policy CUSTOMER INFORMATION My Account My Wishlist Gift Cards Blog's ETC. The Site will have over 50K + Products autoloaded from source with full description and everything already
a month ago30 proposalsRemoteExpires in 12opportunity
Tidy the server from X-ransom attack
Hello, Our Wordpress website was attacked by x-ransom. We have a backup of the WP and the database dump. We have detected some corrupted files there but it seems that there are still some left that were not detected. It has to be tidy after the attack. It’s an internet shop with uploads files of around 100GB. It’s stored on a private hosting in LV. What is done do far: 1. Update WordPress Version 2. Use z’d updateSecure WP-Admin Login Credentials 3. Set Up Safelist and Blocklist for the Admin Page 4. Use Trusted WordPress Themes 5. Install SSL Certificate 6. Remove Unused WordPress Plugins and Themes 1. Enable Two-Factor Authentication for WP-Admin 2. Back Up WordPress 3. Limit Login Attempts 4. Change the WordPress Login Page URL 5. Log Idle Users Out Automatically 6. Monitor User Activity 7. Check for Malware - found several none-Wordpress specious files and plugins. Deleted them. 1. Disable PHP Error Reporting 3. Turn File Editing Off 4. Restrict Access Using the .htaccess File 5. Change the Default WordPress Database Prefix - not done 6. Disable XML-RPC 7. Hide the WordPress Version 8. Block Hotlinking - not done 9. Manage File Permissions not done After making the list, we received another x-ransome attack. I suspect he has a server level access not only wp level. If you apply, you need to be a server security and a Wordpress specialist. Please, quote for the job.
3 months ago19 proposalsRemoteEducation Admin support
We are a small team of Healthcare Professionals offering a 1-yr Certificate Programme in Psychedelic Practice. This is aimed at Healthcare Professionals worldwide. We will likely be expanding to offer other courses over the coming years(s) Website: https://www.psyedu.co.uk/ Our current Education Admin Lead is leaving in May. We need someone to work flexibly around 3-6 hrs a week (10-20hrs per month) doing basic administrative tasks for our Education Organisation. It will be very busy between June and September (more like 6hrs per week) then will calm down a bit at other times in the year. We are a small start-up in our second year, just beginning to settle into our rhythm and we now need reliable low-level input which will likely slowly increase in workload over the next 3-5yrs. Job Description Skills/knowledge: MUST HAVE: Excellent written and spoken English, Organisational Skills +++, Microsoft office, excellent written and spoken communication skills, an understanding of the course we offer or a willingness to learn about it DESIRABLE: some knowledge of healthcare and how psychedelic practice is starting to be used in healthcare Qualities: flexibility Experience: any role which demonstrates the capacities outlined below Hours: 10-20hrs per month, ideally 1-2hrs on Mon, Wed and Fri each week Job Description: Key Responsibilities: 1. Communication Management: o Serve as a primary point of contact for internal and external communications. o Handle incoming emails, and redirect them as appropriate. o Draft and distribute notices, tutorials, open events and announcements. 2. Administrative Support: o Assist in scheduling appointments, and meetings for management and staff. o Maintain and update company databases, records, and filing systems. o Prepare and distribute documents as required. o Liaising with different organisations 3. Documentation and Recordkeeping: o Ensure accuracy and completeness of documents, contracts, and agreements. o Maintain confidentiality of sensitive information and handle it with discretion. o Organize and archive records in accordance with company policies and regulatory requirements. 4. Team Collaboration: o Collaborate with colleagues and departments to support cross-functional projects and initiatives. o Provide administrative assistance to various teams as needed. o Foster a positive and cooperative work environment through effective communication and teamwork. o Attending meetings once every two weeks 5. Problem Solving and Decision Making: o Identify issues or challenges in administrative processes and propose solutions for improvement. o Prioritize tasks and manage time effectively to meet deadlines and goals. Qualifications and Skills: · Proven experience as an Administrator or similar role. · Proficiency in office software applications, including word processing, spreadsheets, and presentation software. · Strong organizational and multitasking skills with attention to detail. · Excellent verbal and written communication abilities. · Ability to work independently and collaboratively in a fast-paced environment. · Discretion and professionalism when handling confidential information. · Problem-solving and decision-making skills. · Flexibility and adaptability to changing priorities and tasks.
22 days ago48 proposalsRemoteopportunity
Problem with a module klarna on J2Store 3.3.20
Hello Developer I have a problem with my client's website for payment with klarna in installments Unexpected reponse HTTP status 401. Excepted HTTP status should be in 2xx range Klarna Please enter klarna details. Thanks again for your order! Can anyone fix it?
4 months ago21 proposalsRemoteNeed people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago257 proposalsRemoteIncrease organic reach to my website https://maidenventures.co/
Hi, We are looking for help with three specific tasks increase traffic to www.maidenventures.co design update a general website optimisation to increase the speed When anyone in Sydney type the following words I would like the website to come up Technology in construction Energy saving Solar loans Building energy audits Electricity savings Gas Savings Utility bills
3 years ago47 proposalsRemoteopportunity
Pattern maker and seamstress for athleisure wear
I am looking for a pattern maker who can create a sweatshirt pattern (I've got some rough ideas of having a slightly more curved and oversized sleeve), as well as a seamstress who can sew together the pattern pieces once they have been printed and dyed. (If you are both a pattern cutter and seamstress that would be amazing.) I need the final sweatshirts (5 in total) to be of high quality as I will be showing them at my postgrad degree show, my website and possibly to an independent boutique. Looking for a quick turnaround for both patterning and sewing. Many thanks Funmi
3 years ago29 proposalsRemoteCopywriting for Borowski Art Glass 文案 - 博罗夫斯基艺术玻璃
Borowski is a glass art brand that originated in Germany. Borowski passes its fascination for luxury glass artwork to its customers through its objects, including Studio Lines, Outdoor Objects and Art Objects. Borowski’s brand message of Love, Passion and Perfection are displayed with each handcrafted pieces. Our website for Borowski Asia Pacific: https://www.borowski-glass.com.hk 博罗夫斯基是一个起源于德国的玻璃艺术品牌。博罗夫斯基将其对豪华玻璃艺术创作的痴迷和热爱通过其作品传递给客户,包括工作室系列、户外系列和艺术家系列。博罗夫斯基品牌的每一个手工艺术作品都向人们传达了爱,激情和完美。我们的中国官方网站:https://www.borowski-glass.cn Our strategy requires to a continues stream of regular English and/or Chinese blog articles related to all topics (glass or home/garden Lifestyle...) relevant to our products. Each blog post will be between 1000 ~ 2000 words per post. 我们需要寻找顶级的英文及/或中文文案为我们定期提供有关博罗夫斯基艺术作品相关的所有主题(包括:玻璃艺术作品,或者家居/花园等格调高雅的生活方式…) 的博客文章等。每篇博文字数在1000 ~ 2000字之间。 It's a long-term work, and if you are an English native speaker or Chinese native speaker (Bilingual is even better), and have experience writing articles or developing/producing any content for any media types, that would be great. 这是一项长期的工作,如果你有丰富的文案创作或具有为任何类型的媒体开发/创作文案内容的经验(熟悉中英文文案创作更佳),请与我们联系。 This project requires: 这个项目要求具有: - Copywriting expertise 文案经验 - Creativity and ability to conceptualize 专业文案创意和概念化的能力 - Familiarity with Glass Artwork (priority at Art Glass topic writing or experience with story tellings about masterworks etc. is preferred) 熟悉玻璃艺术品(有艺术玻璃主题创作或具有艺术故事叙述经验等的将优先考虑) - Familiarity with Home Lifestyle or Garden/Landscape decoration (good taste at new modern Home decoration, Garden decoration or Landscape decoration etc. as to well implement contemporary art into lifestyle...) 熟悉国内的生活方式或园林/景观装饰(具有过人的现代家居装饰,花园装饰或景观装饰品位,能很好地将当代艺术融入极具格调的生活方式当中……) In your proposal, please share a brief summary of your experience and tell us about your most successful copywriting project to date. 请在你的提案中,分享一个简短的经验总结,并告诉我们你迄今为止最成功的文案项目。
4 years ago45 proposalsRemote