How An e‐Commerce Site Handpicked Highly‐Skilled Freelancers To Fuel Its Growth
Downyourhighstreet.com is an e‐commerce website and a home to hundreds of independent UK high street retailers. Driven by the aim to place the UK high street at the forefront of online shopping, since their launch in 2011, Downyourhighstreet.com have managed to build a strong (and constantly growing) customer base.
At the pivotal time in their business venture, Dan Whytock, founder of Downyourhighstreet.com, realised they needed more hands on the deck to spur the company’s growth. So he went out and found a number of freelance experts who helped him close the expertise gap.
The hidden gems of freelance world
“We have outsourced a lot of our work from the start and met some highly‐skilled professionals via PeoplePerHour. Freelancers give companies like downyourhighstreet.com a chance to have jobs completed within time frames and give us access to their knowledge as experienced professionals who have the confidence to work self‐employed and guarantee their quality of work. When you find a freelancer that understands the way you work and shares your vision, it is vital that you keep them around for future projects.”
“We have a few situations where PeoplePerHour have helped us grow. Social media is a big part of our company and outsourcing the management of this to Social buzzing via PeoplePerHour allowed us to concentrate on other jobs. The social media management is priced very fairly and Social Buzzing post for us as if they are part of the company, using keywords that relate to our industry. We hired a developer named Carlo for website maintenance and his support has been fantastic! He would price jobs up and help with the ideas along the way,” remembers Dan Whytock.
Finding the right fit for the job
Building a business from scratch is a lot of hard work. As an owner, you’re suddenly swamped with time‐sensitive tasks you know nothing about and every mistake could be the one that brings your business crashing down. It’s daunting. So no wonder that Dan chose to go the smarter way...
“We have used PeoplePerHour for website maintenance, creative design, video production, hiring a telesales team and many smaller jobs. You need to have a clear goal in mind when posting jobs as the freelancers will analyse your job and fulfil it to your requirements. A huge safeguard for our company is that if a freelancer does not complete the job or something happens affecting the work, then PPH help resolve the issue and, in some cases, refund the amount paid.”
“What most impresses us is the variety of skills on the website. As a small or medium business with limited resources, you can find accountants, developers, designers and sales people all willing to discuss potential projects. As our business grows, so will our budget for PeoplePerHour,” promises Dan Whytock.