Web developer to modify HESK script

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Description

Experience Level: Intermediate
I am looking for someone who can help modify and add some features to a free PHP helpdesk script called 'HESK'. You can find out more about the script here;

http://www.hesk.com/

It's hard to explain fully what I need at this stage as there are a number of changes required but one element I definately need is to have a payment system implemented that will do the following;

- Agents should be able to set their PayPal details within their profile to collect payments.

- Whenever an agent responds to a support ticket the script automatically adds a button/link to hire that agent using a global prices list I can set in the admin panel.

- I will charge a commission for all transactions made between end users and support agents that will be a percentage I can set within the HESK settings page; http://www.hesk.com/demo/admin/admin_settings.php.

- I'd like all payments to be held in my website account until the end user has confirmed the problem is resolved by way of closing the support ticket, upon which payment is released to the support agent, minus commission. This is like how eBay works when recieving payment through PayPal.

Please quote for doing this work and as there is likely to be more work needed to get the script doing everything I want, please mention your day rate and hourly rate in your proposal so I can assess lilely future costs.

If you have worked on HESK before please supply links to your work.


Thanks

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