Script based calling to inbound enquiries - residential property sector

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Susan L.John H.Nick L. have already sent a proposal.
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Experience Level: Intermediate
We are embarking on a marketing trial of services to landlords. Our text-based campaign to landlords and property owners actively advertising their property to let will generate a supply of inbound emails expressing an interested in our service. Your task will be to call them, pitch our straightforward services, obtain their email and contact details along with their consent for a follow up sales call then update our web based CRM system (ZohoCRM) then schedule a call for our field based sales agents.

In a trial period in the run up to Christmas we expect to generate 70 calls per week, the majority on a Thursday and Friday. You will need to provide the service between 11 a.m. and 8 p.m. Mon-Fri with a reduced service on Sat and preferably respond within 30mins of receiving an email. The hours of service could fit around domestic/child care arrangements if required. The average call length is likely to be 2min or less. In your bid please state if you are pricing your bid per hour or per call. A shared commission scheme based on sales would be considered in addition to the hourly rate - feel free to make a proposal.

Telephone sales skills and the ability to get good quality follow up calls for the sales field agents is more important that residential property/lettings knowledge.

In early January we will review the trial with the intention of increasing the volume.

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