Outlook email issues
- or -
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Lead Generation, B2B Lead Generation, Data Entry, Data mining, Web Scraping, Web research, LinkedIn, WordPress expert
Dhaka
9976781019193152706016823231714750176510680167
Description
Experience Level: Expert
Kind of support: Email
Description of support work: Having ongoing on and off issues with the receipt of BT emails to my Outlook account – being asked constantly to re-enter user name and password.
I have other email accounts (not BT) to the same Outlook account that are working properly.
If I go direct to my BT Yahoo account on the internet no problem – so only problems with my BT emails – and for long periods during each day they are not being received on my laptop or my Outlook account on my mobile.
Perhaps this is a problem being incurred by other users and only a short term issue – now some 3 weeks with mine.
So can some IT expert assist? Might need to utilise Team viewer to access my laptop and resolve.
I am based in Singapore so 8 hour time difference – we are +8 hours ahead.
I’m sure it is my set up that is causing the problem rather than others as well problem.
Extra notes:
Description of support work: Having ongoing on and off issues with the receipt of BT emails to my Outlook account – being asked constantly to re-enter user name and password.
I have other email accounts (not BT) to the same Outlook account that are working properly.
If I go direct to my BT Yahoo account on the internet no problem – so only problems with my BT emails – and for long periods during each day they are not being received on my laptop or my Outlook account on my mobile.
Perhaps this is a problem being incurred by other users and only a short term issue – now some 3 weeks with mine.
So can some IT expert assist? Might need to utilise Team viewer to access my laptop and resolve.
I am based in Singapore so 8 hour time difference – we are +8 hours ahead.
I’m sure it is my set up that is causing the problem rather than others as well problem.
Extra notes:
Shon L.
98% (13)Projects Completed
27
Freelancers worked with
27
Projects awarded
17%
Last project
7 Oct 2017
Malaysia
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Hi Shon,
Is the email hosted or I assume just forwarding through from BT? And which version of outlook or Outlook 365?
539652
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