Moodle issue
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Description
Experience Level: Intermediate
We currently use moodle as e-learning platform
We are having an issue where email notifications have stopped being delivered on our moodle site to teachers or students when students upload or receive feedback on their work (error messages below) and I am not sure how to fix it as it suddenly stopped a few weeks ago
Is this something you can assist with?
I am getting these emails in spam which i am confident is connected to the issue
thanks
Zippy
---------- Forwarded message ----------
From: Mail Delivery System
Date: Thu, Dec 28, 2017 at 8:26 PM
Subject: Mail delivery failed: returning message to sender
To: thumim@designalive.net
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
shifrabender@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [2607:f8b0:4003:c03::1a]:
550-5.7.1 [2600:3c00::f03c:91ff:fedf:23b0] Our system has detected that this
550-5.7.1 message does not meet IPv6 sending guidelines regarding PTR records
550-5.7.1 and authentication. Please review
550-5.7.1 https://support.google.com/mail/?p=IPv6AuthError for more information
550 5.7.1 . d13si5239982oih.138 - gsmtp
------ This is a copy of the message, including all the headers. ------
Return-path:
Received: from www-data by designalive.info with local (Exim 4.84_2)
(envelope-from )
id 1eUel0-0001Ol-Pa
for shifrabender@gmail.com; Thu, 28 Dec 2017 20:26:26 +0000
To: "Shifra Bender" Upload Homework 12 - Align
X-PHP-Originating-Script: 33:class.phpmailer.php
Date: Thu, 28 Dec 2017 20:26:26 +0000
From: "Gitty Appel"
Message-ID: Upload Homework 12 - Align
---------------------------------------------------------------------
Gitty Appel has updated their assignment submission
for 'Upload Homework 12 - Align' at Thu Dec 28 22:26:26 2017
It is available here:
http://designalive.info/mod/assignment/submissions.php?id=3D15927
We are having an issue where email notifications have stopped being delivered on our moodle site to teachers or students when students upload or receive feedback on their work (error messages below) and I am not sure how to fix it as it suddenly stopped a few weeks ago
Is this something you can assist with?
I am getting these emails in spam which i am confident is connected to the issue
thanks
Zippy
---------- Forwarded message ----------
From: Mail Delivery System
Date: Thu, Dec 28, 2017 at 8:26 PM
Subject: Mail delivery failed: returning message to sender
To: thumim@designalive.net
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
shifrabender@gmail.com
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [2607:f8b0:4003:c03::1a]:
550-5.7.1 [2600:3c00::f03c:91ff:fedf:23b0] Our system has detected that this
550-5.7.1 message does not meet IPv6 sending guidelines regarding PTR records
550-5.7.1 and authentication. Please review
550-5.7.1 https://support.google.com/mail/?p=IPv6AuthError for more information
550 5.7.1 . d13si5239982oih.138 - gsmtp
------ This is a copy of the message, including all the headers. ------
Return-path:
Received: from www-data by designalive.info with local (Exim 4.84_2)
(envelope-from )
id 1eUel0-0001Ol-Pa
for shifrabender@gmail.com; Thu, 28 Dec 2017 20:26:26 +0000
To: "Shifra Bender" Upload Homework 12 - Align
X-PHP-Originating-Script: 33:class.phpmailer.php
Date: Thu, 28 Dec 2017 20:26:26 +0000
From: "Gitty Appel"
Message-ID: Upload Homework 12 - Align
---------------------------------------------------------------------
Gitty Appel has updated their assignment submission
for 'Upload Homework 12 - Align' at Thu Dec 28 22:26:26 2017
It is available here:
http://designalive.info/mod/assignment/submissions.php?id=3D15927
Zippy T.
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Log inClarification Board Ask a Question
-
Hi,
Sorry for being late. I was not well and couldn't check email. I have some questions about the issues.
1. Are you using a shared hosting?
2. Which OS you are using? How the email is configured in Moodle?
Could you please answer these questions so that I can provide an estimate for this issue.
567971
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