Install and configure OTRS

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Ian M. has already sent a proposal.
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Description

Experience Level: Expert
Hi, I\'\'d like someone to install and do some basic configurations of the latest build of the OTRS trouble ticket system on my hosted Ubuntu box.

I\'ve tried to install a number of times but various error messages have been given and troubleshooting *nix is not my forte. It\'s most likely a 5 minute job for someone who knows what they are doing.

Ideally you will have prior knowledge of OTRS. You will be provided with credentials to access the box via SSH. It\'s vital that the latest 2.4 build from otrs.org is installed. The only configuration I need done once installed is the creation of a single admin user and the setting up the cron job to connect to a secure POP or IMAP Google mailbox.

Part of the deliverable will be a list of the locations of important config files.

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