I need a TeleSales Agent
- or -
Post a project like this$$$
- Posted:
- Proposals: 4
- Remote
- #1787499
- Expired
Description
Experience Level: Expert
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our USA immigration company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. You will be working USA office hours, our office is located in The Dubai Airport Freezone.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business. All The leads will be warm due to our marketing plan, you will not be cold calling at all.
Responsibilities
* Contact potential or existing customers to inform them about our immigration service using scripts
* Answer questions about our services or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process cases in an accurate manner
* Handle grievances to preserve the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information
Requirements
* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* Excellent knowledge of American English
* Will be able to work USA office hours.
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and address complaints
* High school diploma; BSc/BA will be a plus
Hassan N.
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Last project
25 Apr 2024
United Arab Emirates
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can this be done from India?? Is it necessary for someone to be in your office to take make calls or close sales??
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