ECommerce technical sales & support

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Description

Experience Level: Entry
Hi,

An eCommerce company - selling new wireless technologies - requires freelance technical sales & support person to:

- Answer customer enquiries about our products. Some are technical questions and some are easily found from manufacturers websites etc., or can be escalated to suppliers for answers.

- Update website knowledge base with support answers, user guides etc.

- Mediate discussion forum to answer technical questions for customers.

You need to have a good general overview of existing wireless technologies such as Bluetooth, Wi-Fi - and new emerging ones such as ZigBee and Z-Wave.

If you have any questions please contact through the clarification board.

Thanks

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