Customer Services Representative Needed
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- Posted:
- Proposals: 14
- Remote
- #1756360
- Expired
Customer Care, Telemarketing, Data Entry, Call Center, Virtual Assistance Proffesional
Peshawar
Virtual Assistant for Amazon, E-Commerce Management & Content Writer & Designing
Sharjah
128362718813291817115170863382099154305118880243529211051340172485218608661865290
Description
Experience Level: Intermediate
Our company is looking for client support professionals to provide inbound customer service support for various clients. Client support professionals must possess excellent customer service and the ability to build strong customer relationships on each and every interaction with the client's customers. Computers must meet our standard requirements to ensure all of the tools can perform to the best of their ability. (Equipment requirements attached) This contract is based on an award fee plan with a variable base rate for each of the 3 phases. Phase 1. Certification Attend one of the online client certification course to learn the applications used to provide services for the client. (Approx: 10-20 hrs a week for 2-4 weeks) Phase 2. Certification Live Calls Apply what you've learned in a live environment, taking inbound customer service calls to test your knowledge and pass certification. (Approx: 10-20 hrs a week for 1-2 weeks) Phase 3. Production Use the knowledge you gained to become the undisputed top performer for the client and earn additional incentives. (Approx: 15 hrs min a week for 3 months) Client opportunities: e-Commerce Technology Retail Telecommunications Travel and Hospitality Utilities Automotive Support Services.
Stephen W.
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Last project
25 Apr 2024
United States
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What is the base rate of pay for each of the three phases please?
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A question please: how are the Live Calls to be done? Do you have a special software for that, if it's a remote job?
Thanks.
Demetrios
525206524544
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