Customer Service Providers

  • Posted
  • Proposals 3
  • Remote
  • #11555
  • Expired
Bilal K.Helen G.HomeCallCentre H. have already sent a proposal.
  • 5

Description

Experience Level: Intermediate
We require a team with excellent credentials and a strong track record to deliver the best possible customer service experience to our customers. We require staff who can take inbound calls and who can act as site administrators.

We\'re initially looking for 0900-1800 UK time coverage, with this set to increase in future.

Companies with good testimonials from recognised clients (names and contact details must be supplied) will be considered. In applying, tell us about your approach to customer service, your quality assurance and auditing processes, and what mechanisms you have in place for clients to measure your performance in a straightforward manner. Tell us what CRM systems you have in place, and what you see as your unique points.

Finally, let us know your rates and payment terms, and your process for taking up a new client engagement.

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