Administrative assistance and Customer care

  • Posted
  • Proposals 25
  • Remote
  • #1856071
  • Open for Proposals
Shiv S.Vicky S.Pooja K.Jonathan L.Terri M. + 20 others have already sent a proposal.
  • 11

Description

Experience Level: Intermediate
We are seeking Administrative assistance and Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.

Responsibilities:

. Handle customer inquires and compliants
. Provide information about the products and services
. Troubleshoot and resolve product issues and concerns
. Document and update customer records based on interactions
. Develop and maintain a knowledge base of the evolving products and services

Qualification :
. Previous experience incustomer services, or other related fields
. Ability to build rapport with clients
. Ability to priotize and multitask

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Clarification Board Ask a Question

  • Sharran H.

    Hi Jean

    Could you tell me the hours for this job.

    Thanks

    Sharon