Provide expert consultations on CC / CX / DX / UC/ DT for 1 hour
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1 day
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What you get with this Offer
As industry experts with over 35 years experience in multiple disciplines, CX-DX are offering consultations with our professionals, in hourly increments. Our professional consultations may be on a subject or topic of your choice from the following business, operational and technical aspects of Digital Transformation and related subjects specific to Contact Center operations and platforms. In the main, this comprises of advisories for; adoption, planning, mapping, optimisation, augmentation, automation, cloud services (CCaaS), migration, legacy platform retirement and return on investments. This may also include functional comparisons and advisories for platforms such as; Genesys Cloud, Five9, 8x8, NICE inContact CXone, Microsoft Teams Direct Routing and other CCaaS Platforms.
What the Freelancer needs to start the work
***Please check that we are comfortable with the subject requirements before you purchase this offer!*** Under PPH NDA: CX-DX will need an indication of the area(s) you would wish to cover on this consultation; the business sector(s), technologies, platforms, software, applications and/or vendors involved - and precise questions relating to the subject matter for the consultation. Our expert responses range from simple strategy discussions, through education and training, to in-depth planning for Digital Transformation of your Contact Center assets, resources, architecture, processes and operations.