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What you get with this Offer
What are user perceptions of your website or app?
Is the vital information clear & visible?
What does the design tell users about your business?
Are the calls to action clear and compelling?
Does the imagery support your brand?
Are there any legibility issues?
Is the page hierarchy working?
Is the page layout working?
Are there any barriers to engagement?
Is your content optimized for scannability?
WHAT’S IN IT FOR ME?
Is copy clear & persuasive?
Are you giving information to your users in the right way at the right point in their journey?
If you have an e-commerce site, is your purchase journey optimized for different use cases?
Are you making it difficult for users in their decision journey?
Are any of your tactics perceived as invasive, distracting or annoying?
WHERE CAN I GO?
Users can arrive at a page from another site or search engine. Does each page provide the user with all the information they are seeking? Does it naturally lead them into a journey?
Are the navigation labels and links clear and self-explanatory?
Does your taxonomy match the user’s mental models? Is it easy to navigate and way-find?
Is your search performing optimally? Does it support common user query types?
Are the user journeys effective in supporting your visitors to achieve their goals?
How is your mobile site performing? What is the experience like?
I am a senior user researcher and UX consultant. I have worked with digital & marketing agencies and UK government, to ensure that digital products and services meet the needs and expectations of their end-users. I can do the same for you, at a fraction of the price.
I have run training workshops in London on usability and user experience for business owners and their employees and I have been doing user-centered design since 2001.
ABOUT THE AUDIT
This audit is for up to 10 pages. Audits can be customized to include specific journeys and pages, or the whole site/app. You can add a mobile audit (recommended), and you can also ask me to redesign user journeys, your site map and individual pages with wireframes.
A detailed PDF report that contains actionable recommendations. The report contains screen recordings & screenshots to illustrate recommendations & issues.
Get more with Offer Add-ons
I can evaluate your e-commerce journey
Additional 1 working day+$194
I can audit mobile experience (price per page)
Additional 1 working day+$39
I can audit one customer journey (e.g. registration)
Additional 1 working day+$65
I can create wireframe recommendations (price per page)
Additional 1 working day+$65
I can create customer journey recommendations (price per journey)
Additional 1 working day+$130
What the Freelancer needs to start the work
- URL of the page(s)/screen(s) you want audited (just the URL if it's the entire website)
- Any data that you may have on your users and their engagement with your site
- If you would like me to conduct an end to end audit of your cart & checkout process, please provide screenshots of the payment screens
- Your contact details (email/Zoom/Skype)