- Exeter, GB
- £7 /hr
- Available now
An experienced Service Operations Manager with extensive skills in customer service, relationship management, incident, problem and change management; servicemore...Personal Statement
An experienced Service Operations Manager with extensive skills in customer service, relationship management, incident, problem and change management; service level and license management.
Experience of third party engagement and contract sourcing / outsourcing.
Responsible for managing teams, which involved objective setting, motivation, development and performance management.
Excellent interpersonal and communication skills with a first class reputation for developing effective relationships with demanding individuals at all levels of the organisation.
Responsive and client focused with the ability to juggle shifting priorities in a composed and confident manner. A regular contributor of ideas and solutions for changes to business processes.
Day to day management of a multi million pound outsourced IT contract.
Maintaining successful business relationships, whilst representing the IT function.
Reviewing business processes and implementing business improvement programmes.
Procurement and implementation of an Enterprise level Service desk tool and function. Designed necessary business support processes. (EMC Infra)
Managing and developing successful teams.
Area Covered: South West, London
IT Manager with well round business and contract skills