Intermediate Word processing, Powerpoint and excel skills. Customer liason/ service. Travel & accomm arrangements uk & worldwide. Telephone/ email messaging. Database input,more...Intermediate Word processing, Powerpoint and excel skills. Customer liason/ service. Travel & accomm arrangements uk & worldwide. Telephone/ email messaging. Database input, itinerary planning, 5S and Kaizen skills. Quality systems administration, audit preparation.


Area Covered: North Wales, West Cheshire for office based, Nationwide for homebased
Work Experience Summary: 25 years of administration experience in public and private sectors covering: Quality Systems, GMP, Documentation production/ manangement (circ. 2500) for internal documents, Internal/ External audits, 5S, Kaizen streamlining, White belt training, Extensive customer liason/ service incl. helpdesk, travel and itinerary planning (uk & overseas).
Education Summary: 6 x O\'levels & 3 x A\' levels (Geography, Mathematics, Computer Studies), GMP (Good Manufacturing Practice) Basic & Advanced, EuroGMP, Basic Microbiology, Kaizen White belt training, 5S, Timwood (7 wastes), Kanban and VSM (Value Stream Mapping). ISO and EN standards for Quality Management, Environmental Management (& EMAS), Product, Personnel, Health & Safety, Toys, Asbestos, CE Marking. Customer service, Handling and resolving complaints/ customer feedback, Cross Frontier Accreditation. CIPFA (re: Benefit legislation), Interview techniques (for claimants)