- San Ramon, CA, US
- $45 /hr
- Available now
A versatile professional with experience in technical support, customer service, training, content editing / publication, technology consulting, sales, and technical project management.
TECHmore...A versatile professional with experience in technical support, customer service, training, content editing / publication, technology consulting, sales, and technical project management.
Networking, Cisco & Juniper products, TCP/IP stack, routing, switching, wireless, 802.11, network management & troubleshooting, fault & configuration management, network & cloud security, audit & compliance, automation, cloud computing, virtualization, orchestration, OpenStack, scripting (Python & shell), SQL, Tableau, Splunk, Chef, Puppet, Jira, Rally, VMware, Windows, Mac, Unix, Linux.
PMP-certified, Certified Scrum Product Owner (CSPO), Agile Methodologies, Marketing, Economics, Operations Management, Cross-functional Collaboration.
Master's degree in Telecommunications
Bachelor's degree in Electrical and Computer Engineering
1. Senior Staff Resident Engineer, Juniper Networks
February 2016 to February 2017
A Network Management & Automation specialist assigned exclusively to Comcast for various tasks including but not limited to operational activities, developing training programs, improving network design, and deploying Juniper products and solutions.
2. Product Manager, Cisco Systems
May 2012 to January 2014
Co-founder of "Cisco Smart Software Licensing" -- a cloud-based software licensing architecture to curtail the proliferation of product SKUs and license SKUs, simplify offer types, and increase the customer's ease of doing business with Cisco.
3. Network Consulting Engineer, Cisco Systems
July 2011 to May 2012
Senior member of the Network Management Services (NMS) Operations team, which offers world-class consulting services based on renowned industry standards and frameworks (GRC, ITIL, FCAPS).
4. Customer Support Engineer, Cisco Systems
March 2007 to July 2011
Senior member of the Network Management Services (NMS) team at Cisco's Technical Assistance Center (TAC). Subject Matter Expert (SME) for an enormous portfolio of Cisco's network management solutions employing SNMP, IPSLA, NETCONF, RMON, DNS, DHCP, ACS, AAA, TACACS, LWAPP, Wireless LAN Controllers, Cisco Prime/Unified products, etc.
5. Field Engineer, NextG Networks
June 2006 to August 2006
Project management, estimation, and deployment tracking of outdoor distributed antenna systems (DAS), designed to facilitate mobile wireless services for multiple operators; site-specific inventory management and surplus reassignment.
6. Systems Administrator, University of Colorado
September 2005 to June 2006
Computer & Network Administrator for the Department of Speech, Language and Hearing Sciences (SLHS).
7. Programmer Analyst, Cognizant Technology Solutions
July 2004 to May 2005
QA tester, software engineer, and technical writer for two special proof-of-concept projects.
Top Expert in Computers, Networking, Training, Troubleshooting, Technical Writing, Content Editing