- Saint Paul, MN, US
- $10 /hr
- Available now
Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meetmore...Professional Summary
Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
• First-hand experience in preparing timely and accurate presentations and reports using sophisticated software.
• Adept at completing assignments such as data entry work and transcription within provided timelines.
• Proficient in managing social media platforms and handling basic website maintenance and blog management.
AREAS OF EXPERTISE
• Inbound Calls Management
• Online Research
• Data Entry
• Business Scheduling
• Website Maintenance
• Travel Planning
• Emails Management
• Client and Partner Management
• Business Chasing
• Proofreading and Editing
FREELANCER, London, UK
• Handle correspondence and respond to inbound calls from customers
• Set up auto responders to manage incoming email in a profound manner
• Book customers’ appointments and make follow up calls
• Handle calendar management duties by coordinating executives’ schedules and appointments
• Manage files in electronic forms using applications such as Dropbox and Googles Docs
• Handle database building duties such as updating email or contact lists
• Book hotels and flights for customers and ensure that they are made aware of the details
• Prepare slideshow presentations for executives and record minutes of meetings
• Set up and manage social media accounts on Facebook, Twitter and LinkedIn
• Publish blog posts and filter and reply to comments left on the blog
• Answer support tickets to resolve customers’ problems and provide additional information
• Continuously met data entry deadlines for 2 years, often entering more than a 1000 entries per hour
• Proofread and edited 115 blogs for the company, now being followed by 1.5m customers
INITIATIVE, Middlesboro, KY
• Received inbound calls for information regarding different companies on the Initiative panel
• Provided information regarding services and products and answered callers’ queries
• Assisted callers in resolving issues by troubleshooting their problems over the telephone
• Made outbound calls to prospective customers to provide them with information on the company’s products and services
• Handled incoming emails and support tickets by appropriately replying to them following company policy
• Introduced the idea of “festive correspondence”, which increased customer base by 44%
• Discovered 555 new authentic research avenues which contributed to a great increase in reliable information obtainment
Virtual Assistant|Data Entry Clerk|Lead generation specialist|Social Media Manager|Logo Designer.
- Delivery in 1 day
This is my first time buying an hourlie and i am satisfied. Suraj used effective communication to keep me update from start to finish. he is a quick learner and I am very pleased with the work he did for me. I will definitely hire him again in the very near future. Thank you suraj!
Thank you sir for giving me a chance to prove my service.
Suraj knows how to follow instructions.