- New Holland, GB
- £10 /hr
- Available now
Helping to implement, coordinate, plan & document for user environmental IPT Telephony changes. Responsible for designing, producing and distributing network topology diagramsmore...Helping to implement, coordinate, plan & document for user environmental IPT Telephony changes. Responsible for designing, producing and distributing network topology diagrams using the Visio graphics package. Co-ordinating network change documentation process as well as creating and maintaining the management system database. Act as a central point of contact for all documentation updates and database amendments. Key interface to work in outsourcing & off shoring projects as well
Area Covered: Bucks,Beds& Herts
Company Name: Kingston Communications
Work Experience Summary: Commercial Acumen: Understands the impact of decisions from the bottom line, constantly striving to increase profitability.
Man-Management: A consultative leader, who develops the capability of the team and builds open honest relationships with the team and third parties.
Communication: Strong report writing skills and builds rapport on a one to one basis.
Planning & Organising: Thinks ahead, considers contingencies, prioritises work and acts spontaneously when timely action is required.
Analysis & Judgment: Evaluative, constantly looks for better ways of working and a good problem solver.
Influential: Gains respect of third parties and senior management often putting forward suggestions that enhance the business.
Customer Focused: Driven by customer needs, tailors solutions to meet & exceed client expectations.
Technical: A thorough understanding of networking principles and PC architecture, Cisco Call Manager (V3 to V5), Cisco Unity & Arc server.
IT: Proficient in MS Office, MS Project, Visio, Lotus Notes and graphics packages.
Education Summary: Aston University : Post Grad. Dip. in Telecom Technology (Course completed) Oct 92 - Mar 93
U.C.E. in Birmingham : BSc (Hon’s) Industrial Information Technology (2:2) Oct’89 - Sept’92
Harrow College Of Higher Ed.: Nat. Dip. In Engineering (7 Merits & 4 Passes)Sept’87 - Jun 89
Gayton High School : 5 O’ Levels including English and Mathematics Sept’82 - Jun’87
• BIS training of running an effective help-desk. Feb’94
• NVQ 2 Novell Netware 3.12 & 4. July 97
• Beta tester of various operating systems including Windows NT professional. July 98
• MCSE, MCP+I, MCP May’00
• Foundation & Practitoner Level in Project Management Feb’06
• CCNA (640-801) April’06
• CVOICE (642-432) Jun’08
At Present Technical Change Administrator