I am a freelance Trainer (PGCE qualified) in the Adult Education sector having worked for colleges, county councils, and private business for over ten years teaching Microsoftmore...I am a freelance Trainer (PGCE qualified) in the Adult Education sector having worked for colleges, county councils, and private business for over ten years teaching Microsoft - Word, Excel, PowerPoint, Outlook, ECDL and City & Guilds. I also teach business skills - Appraisal skills, Customer Services, etc.
I also work as a Virtual Assistant offering transcription, and services to businesses to save them the expense of employing staff.
My experience is in human resources, customer services and administration, the private health care , amongst others.
My communications skills are first class and I have an excellent telephone manner. I am used to dealing with people at all levels. I am extremely IT literate and I am accomplished in producing professional business documentation.
I decided to go Freelance early December 2012 and I have already established ongoing work which includes IT and business skills training, updating training manuals, editing, transcription, and processing of CRB’s.
I am able to provide Training in Word, Excel, Power Point, Outlook, SAGE ACT, I teach sessions on Buying and Selling on Ebay, Getting Started With IT, Beyond Basics IT, Soft Skills & HR courses such as Appraisal training, Dealing With Difficult People, Interview Skills, Delegation Skills, too numerous to list please inquire.