- Leicester, GB
- £45 /hr
- Available now
An experienced IT Project Manager / Business Consultant with a proven track record of success within RETAIL, B2B, B2C, outsourced support services, SME, corporate & commercialmore...An experienced IT Project Manager / Business Consultant with a proven track record of success within RETAIL, B2B, B2C, outsourced support services, SME, corporate & commercial market sectors.
Strong Ãƒï¿½Â’¢Ãƒ’¯Â’¿Â’½Ãƒ’¯Â’¿Â’½hands onÃƒï¿½Â’¢Ãƒ’¯Â’¿Â’½Ãƒ’¯Â’¿Â’½ IT operational leadership with strategic retail project implementation management experience. Customer focussed business process analysis and requirement gathering with specific emphasis on ERP and merchandising systems, software development, data migration, system testing, rollout and ongoing support / maintenance.
Results orientated, delivery-focused within IT department infrastructure & systems development skills.
Experience of manufacturing, supply chain, wholesale, business-aligned IT infrastructure, strategy definition, technology roadmaps, EFTPOS, CRM systems, change management / control, business process re-engineering, internal / external controls, budgets / forecasts, KPIs, SLAs, IT support, help desks, team management, training methodology & general technology deployment.
Area Covered: UK & Europe
Work Experience Summary: Understanding clients business drivers, benefits, issues & risks to implement a successful delivery
Extensive external analysis and project management techniques, working remotely & on client site
Proven client relationship management skills leading to additional sales revenue & client confidence
Strong influencing skills / experience with both multi-channel retail clients and internal colleagues
Experience with specialist retail store systems, supply chain, merchandise management, EPOS & BI
Product matter expert with involvement on all stages of initial scoping and requirement gathering
Delivering analysis workshops, classroom training, onsite training, installations, configuration
Leadership, management & motivation of a multi-functional team of IT and support personnel
Monitors operational performance, retail systems, budgetary controls, SLAs and KPI metrics
Utilises PRINCE2 best practice and methodologies, effectively managing IT project delivery
Sourcing of external software systems from key vendors, planning integration into the business
Technical understanding of software configuration and extensive end to end user testing plans
Recruitment, appraisal, training, development and coaching of key business support personnel
Led development of retail programmes and systems to support business progression & growth
Established balanced scorecards, KPI management tools and controls for core retail processes
Managed work package scheduling, project delivery / management & team management activities
Projects Managed; Collect@Store, Decision Support System, Chip and Pin, Online Order Tracking
Education Summary: BTEC National Diploma in Computer Studies
BTEC National Diploma in Engineering
NVQ Retail Level 2
NVQ Retail Level 3
Consulting Project Manager