- Liverpool, GB
- £15 /hr
- Available now
I have worked in the IT Support industry for over 20 years for one of the world's largest IT companies. I now run my own company providing IT support to home and small businessmore...I have worked in the IT Support industry for over 20 years for one of the world's largest IT companies. I now run my own company providing IT support to home and small business customers. I have a massive range of skills from Desktop and Server Support, Windows, Active Directory, MS Office, Outlook, Lotus Notes. I have also been developing websites for the last 6 years and am proficient in HTML, CSS, Flash and also SEO.
See my website for the full range of services I can offer, www.abbeytech.net.
I am conscientious, hard working, reliable and honest person which is evidenced by working for my previous employer for 20 years and leaving with an excellent reference.
Area Covered: Liverpool, North West UK, Remote
Job Title: IT Specialist
Description: I was part of a small team responsible for 2nd line on-site and remote support for over 2000 Desktop PC's and laptops. I provided support for Windows Operating Systems from Windows 2000 to Windows 7. I also provided application support to standard applications such as Microsoft Office 97-2007 and Lotus Notes as well as various non standard line of business applications and in-house developed systems, including mid-range and mainframe.
My role required me to assist in Desktop projects and provide the technical resource to project managers. These projects would range from office moves to national software roll-outs. One of my last projects was to provide technical support to a nationwide desktop refresh program. I worked with a samll team of technical engineers to provide on-site and remote support during the replacement of approximately 10,000 PC's and various application upgrades.