- Wallsend, GB
- £7 /hr
- Available now
I'm computer literate and have the experience of using pc's to input and extract data. I have the communication skills of speaking two chinese dialects.
Area Covered:more...I'm computer literate and have the experience of using pc's to input and extract data. I have the communication skills of speaking two chinese dialects.
Area Covered: Newcastle/London
Work Experience Summary: Insurance Consultant
Obtaining quotation through internal computer system .
Advising customers on insurance policies
Solving financial problems.
Dealing with invoices and payment
BT Syncordia (full-time)
Customer Services Advisor
Provide quality customers service
Ensure productivity measures are achieved
Being able to provide 95% achievement of targets in relation to duration, quality and availability.
Inputting data into computer terminals.
Gateshead Library (Tourism assistant)
Produce management reports and statistics.
Maintained central database.
Provide administrative support for internal meetings, i.e. minute’s agendas, letter etc.
BIT Consultant (clerical assistant)
Handle word processing, data manipulation.
Answering phone calls and managing an efficient filing system.
Preparation of accurate letters and spreadsheets.
Undertaking general administration duties and clerical.
Go North East
Customer Services Assistant
Responding to customer complaints and enquiries about lost property.
Managing the combined team diary and work schedule on the system to ensure deadlines are met.
Handling telephone calls, greetings visitors, answering the switchboard, updating database and processing all associated paperwork.
Word processing of letters, inputting, filing, customer reports, dealing with claims, opening mail, including recorded deliveries.
Administrator and Newsletter Editor
Dealt with clerical duties such as enquiry, photocopying and answering the phone.
Maintained membership database and sending out personalised birthday cards through the post.
Assist in the organisation of special events and projects as required by the forum.
Data input, collating information, designed the membership cards, and producing newsletter.
Translation of articles from english to chinese for the 121 chinese website.
Dealt with duties such as enquiry, photocopying, filing and answering the phone.
Listening to recorded tape to type letters, writing advertisements for different properties.
Updating the property website information, dealing with accounts for the company.
Education Summary: BSc (hons) International Hospitality and Tourism Management 2008 -2009 (full time) Sheffield Hallam university.
University Diploma of Higher Education in Tourism Development (part-time) 1998 • 2001 Sunderland university.
Teaching English as a Foreign Language Diploma 2004-2005 (Outstanding pass)
3 A levels in Sociology, Art and general studies.
8 GSCE (B) in English language, French, Art, keyboarding applications, (C) in maths, English literature, Science and Geography.
RSA 1 Word processing skills: Distinction
First Aid: St Johns Ambulance
NRES Induction training : BT Call Centre solutions.
NVQ (level 2) : Customer Care (Transporting passengers by road.