- Newcastle upon Tyne, GB
- £15 /hr
- Available now
I am a technical auhtor and a creative writer. I specilaise in writing and editing user manuals, online help files, use cases, web content and newsletters.
Area Covered: Middlesborough,more...I am a technical auhtor and a creative writer. I specilaise in writing and editing user manuals, online help files, use cases, web content and newsletters.
Area Covered: Middlesborough, Newcastle upon Tyne, Darlington, Leeds, Edinburgh
Work Experience Summary: Editing, proofreading and revising content developed by developers
Understanding complex content and creating technical documentation
Designing and developing online help files using Robohelp and HTML
Working closely with business users, UAT teams, testers and developers to gather and analyze user requirements
Conducting usability tests for web based software and providing inputs on making the GUI more user friendly
Working with software to modify graphics, images and flowcharts
Authoring functional specifications and technical design documents
Storing and maintaining documents on content management systems
Researching and developing content for proposals
Creating and conducting product and documentation related training
Education Summary: I am a technical author, with four years experience. I have a Masters degree in Computer Applications and a Bachelors degree in Mathematics, Physics and Chemistry. With a proven ability to produce quality end user documents within timelines and an aptitude for following the latest technology trends in technical communication, working independently or as part of a team, I have designed and developed user manuals (FrameMaker and MS Word), online help files, quick reference guides and Computer-based training (CBTs).