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Shirley S.
Shirley S. Customer Service Manager
  • Hertford, GB
  • £7 /hr
  • Available now

Dedicated to providing the highest level of customer service using comprehensive telephony services with automated call routing and a sophisticated IT network. Our current servicesmore...Dedicated to providing the highest level of customer service using comprehensive telephony services with automated call routing and a sophisticated IT network. Our current services include:
@ Advice and customer help lines
@Customer care and customer service
@Telephone answering service
@Responding to customers by email, telephone or text
@Logistics and distribution management
@Carrying out credit checks
@Arranging collection of goods and equipment
@Coordinating customer feedback events

Area Covered: UK
Company Name: Contactable Ltd


Work Experience
-----------------

Summary: Contact Centre has been operating for one year. The team has extensive customer service experience gained across a range of industries including banking, card services, pharmaceuticals and food retail.

This depth of experience enables us to deal efficiently and professionally with the most-demanding customers no matter how complex their enquiry maybe.

We pride ourselves on being able to rapidly understand your business and to design simple processes that enable us to efficiently apply our expertise and knowledge for the support of your business.


Company: Reward
Description: Customer service support for loyalty card programme including running the helpdesk, technical support and fulfillment service.

Education Summary: M.Sc. Human Resource Development
Member Charterd Institue of Personnel and Development

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Shirley S.

Shirley S.

Customer Service Manager

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Dedicated to providing the highest level of customer service using comprehensive telephony services with automated call routing and a sophisticated IT network. Our current servicesmore...Dedicated to providing the highest level of customer service using comprehensive telephony services with automated call routing and a sophisticated IT network. Our current services include:
@ Advice and customer help lines
@Customer care and customer service
@Telephone answering service
@Responding to customers by email, telephone or text
@Logistics and distribution management
@Carrying out credit checks
@Arranging collection of goods and equipment
@Coordinating customer feedback events

Area Covered: UK
Company Name: Contactable Ltd


Work Experience
-----------------

Summary: Contact Centre has been operating for one year. The team has extensive customer service experience gained across a range of industries including banking, card services, pharmaceuticals and food retail.

This depth of experience enables us to deal efficiently and professionally with the most-demanding customers no matter how complex their enquiry maybe.

We pride ourselves on being able to rapidly understand your business and to design simple processes that enable us to efficiently apply our expertise and knowledge for the support of your business.


Company: Reward
Description: Customer service support for loyalty card programme including running the helpdesk, technical support and fulfillment service.

Education Summary: M.Sc. Human Resource Development
Member Charterd Institue of Personnel and Development

  • £7 /hr
  • - (0)
  • Available now
  • Last seen: 13 Nov 2011
  • Hertford, United Kingdom

Skills

editingproofreadingCopywritingtechnical writing

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