- Edinburgh, GB
- £12 /hr
- Available now
I am based in Edinburgh and providing call center services for UK ...and US based companies. I emphasize on enhancing the customer related processes. My commitment is to providemore...I am based in Edinburgh and providing call center services for UK ...and US based companies. I emphasize on enhancing the customer related processes. My commitment is to provide the top of the notch and world standard customer services and back-office support to my clients. I have the ability to provide back-office support to a multitude of departments of our clients, e.g., Order Processing, Telemarketing, Data Entry, Help Desk, Technical Support, Market research, surveys, etc. I also have highly trained and experienced team based in India which is available 24 x7.
Area Covered: Edinburgh
Work Experience Summary: Over 10 years extensive experience in sales and marketing. Sectors that I have detailed experience of winning business include:
o Training and Development
o Tele Sales
o Tele Marketing
o Customer Service
o IT Sales
o Lead Generation
This experience will help provide additional expertise for your company and free your time up to focus on developing the business further.
I can quickly grasp an understanding of the clients products and services and business needs. This gives my clients the comfort that we are representing them in the best possible light.
I aim to build long-term relationships with our clients and I feel that good communication, setting expectations and providing a quality service is the key to a successful outsourcing partnership. We provide feedback at every stage of the project and give you as much help as you feel necessary.
Education Summary: Post Graduate Diploma in Marketing and Sales
I am also currently undergoing a home study Post Grad Diploma course for Customer Relationship Management
Call Center Skills, Cold calling, Lead Generation, Market Research, Tele Sales, Technical Support, Tele Marketing, Data Entry