- Norwich, GB
- £55 /hr
- Available now
My services cover the full range of learning and development. From the identification of learning/development needs, design, delivery to the evaluation of the learning solutionmore...My services cover the full range of learning and development. From the identification of learning/development needs, design, delivery to the evaluation of the learning solution to prove the return on investment for the client. I also manage learning and development projects.
I specialise in Leadership Developoment and in particular mentoring although I have a vast range of skills and knowledge and deal with both technical and non technical learning solutions/training needs.
Area Covered: Norfolk, Suffolk, Essex, London, Cambridgeshire
Work Experience Summary: 19 years experience in Learning and development.
Experience of managing a L&D function on a number of occasions.
I have a good mix of practical and theoretical experience My past clients include Aviva(Norwich Union), Orange, Fujitsu, Home Office, NHS, ITS4ME, BT, plus numerous SMEs
Recently I managed the mentoring scheme for a major government department.
I was the Training Manager for Norwich Union Direct when it was launched and first set up and moved to set up the 2nd call centre.
I Project managed the Training for NPfIT in Gt Yarmouth and Waveney PCT.
I recently conducted a Training needs analysis for a major change programme for Aviva.
I was part of a team to train/develop 1000 customer service staff at Orange.
Education Summary: Diploma in Telebusiness management OCR
Certificate in Management OU
Diploma in NLP
Certificate in Training and Development
Currently studying for my FCIPD due to complete 01/2010
Learning and Development Consultant