- Rothesay, GB
- £45 /hr
- Available now
I have 25 years experience across Sales, Customer Service and Procurement with a special interest in Learnign & Development. My services are - Design, Deliver and/or Advisemore...I have 25 years experience across Sales, Customer Service and Procurement with a special interest in Learnign & Development. My services are - Design, Deliver and/or Advise on Training Solutions for Sales, Customer Service and Procurement Functions. Design, Deliver and/or Advise on Training Solutions for Leaders or SME business owners. I can provide resource on training or procurment projects where a specialist team member is required for a short period.
Area Covered: Argyll & Bute; Inverclyde; Ayrshire; Renfrewshire; Dumbartonshire - other by arrangement
Work Experience Summary: Leadership
âï¿½’¢ Understand and apply motivational principles to ensure vision and strategy is relevant to individual team members.
âï¿½’¢ Understand and apply coaching cycle as appropriate, considering both experience and situation, to develop individual and increase effectiveness.
âï¿½’¢ Creative and critical thinker, and able to collaborate across functions/industries to find innovation and best practise
âï¿½’¢ Able to balance drive for results with building relationships to achieve successful outcomes
Development of people
âï¿½’¢ Effective planning, organizing and monitoring of training to support identified development needs
âï¿½’¢ Understand and apply a variety of training design and delivery techniques.
âï¿½’¢ Open to opportunities to discuss performance and development outside formal appraisal process
âï¿½’¢ Successfully applied understanding of Multiple Intelligence Theory to gain real behaviour change to business benefit.
âï¿½’¢ Firmly believe in supporting continuous professional development
âï¿½’¢ Structured approach ensuring resources are used to best effect
âï¿½’¢ Belief in and employ thorough planning and preparation in line with business needs.
âï¿½’¢ Able to set and monitor plans and effective at using best practice where ever found.
Oral and Written Communication
âï¿½’¢ Able to use a range of presentation styles and methods
âï¿½’¢ IT literate âï¿½ï¿½ including telephony; personnel and sales reportage systems
âï¿½’¢ Experience of presenting in commercial situations; conferences; team meetings and informal occasions
Sourcing & Contract Management
8 steps of Procurement
Commercial Negotiation Skills
Enabling Leaders âï¿½ï¿½ in house training based on GROW model to enhance coaching skills and enable more effective coaching sessions.
Stretch Learning âï¿½ï¿½ specialist training in adult learning based on multiple intelligences theory and accelerated learning principles âï¿½ï¿½ design and delivery.
Performance Management âï¿½ï¿½ in house session focused on operational aspects such as absence management; appraisals; etc.
BIIAB Certificate in Beer and Cellar Quality âï¿½ï¿½ from cellar management to bar keep skills.
Situational Leadership âï¿½ï¿½ leadership coaching based on learnings from Stephen Covey
Influencing Skills âï¿½ï¿½ persuasion and influencing skills training from Industrial Society
Education Summary: 2006 Glasgow Caledonian University
Post-graduate Certificate in Management âï¿½ï¿½ Level 1 of MBA
Modules covered âï¿½ï¿½ ICT Skills; Learning to manage; Management finance; Management foundation; Management Integration; Management Statistics; Managers Environment; Personal Development; and Strategy.
2000 - 2007 Open University
Certificate in Humanities
Diploma in European Humanities.
BA (Hons) History
Subjects covered âï¿½ï¿½ An Introduction to the Humanities; State, Economy and Nation in 19th Century Europe; Princes & Peoples: France and the British Isles, 1620-1714; 5th Century Athens: Democracy and City State; Understanding Comparative History: Britain and America from 1760; Total War and Social Change: Europe 1914 âï¿½ï¿½ 1955; Ancient and Medieval Cities: A Technological
1993 âï¿½ï¿½ 1994 Reid Kerr College, Paisley
HNC Train the Trainer
1983 âï¿½ï¿½ 1984 Cardonald College
Higher English and Secretarial Studies
RSA Teeline Shorthand and Audio Typing