- Hyderabad, IN
- $20 /hr
- Available now
A Team Player & Project Manager with a wide range of experience in project management, customer care and technical support services. Ability to work on own initiative andmore... A Team Player & Project Manager with a wide range of experience in project management, customer care and technical support services. Ability to work on own initiative and as part of a team.
Certified in Six Sigma GREEN Belt, Certified PRINCE2 FOUNDATION AND PRACTIONER and ITIL V3 Certified.
Proven leadership skills involving managing, developing and motivating teams to achieve their objectives and SLA’s.
Exceptional skills in negotiating the prices with multiple vendors without compromising on the quality of the products and the delivery lead times.
Proven ability to analyze the business needs and deliver on time and within budget, the technology and infrastructure needed to accomplish the objectives.
IT Manager with major accomplishments in Remote Infrastructure Management and Service Delivery and Service Assurance.
Rich experience in managing teams and coordinating with multiple departments on very large and complex projects.
Experienced in managing medium to large projects of 100+ people including off shore staff.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business.
Work experience in various environments such as Customer Support and Technical Support, Work Force Management, Client Relationship Management, Transition Management, Internal Recruitment, Application Support Project Management, Incident and Change Management.
Excellent Presentation, People Management, Communication, Analytical and problem-solving skills.
Performance Management and appraisals, Attrition Controlling, Counseling activities, Strong Leadership and decision-making skills, Handling SLAs.
Highly competent in analyzing business requirements and translating them into application specifications.
Praveen Kumar G.